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Jaguar Sudbury - Service Center

Sudbury, MA

4.7
109 Reviews
Call Service Center (508) 650-8822

109 Reviews of Jaguar Sudbury - Service Center

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June 24, 2025

Matt Support excellent. But Jaguars lack of data updating among dealers is deficient. In the past work was done on this car at three dealers.. More

by Drubin23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Drubin23, thank you for your feedback. We're glad to hear Matt provided excellent support at Jaguar Sudbury. We appreciate your input on the data updating issue and will work towards improving this aspect!

June 05, 2025

Great Sales people to begin with, then when service times rolls around, they are detailed, passionate and polite. All work was completed on time and done right. Very satisfied with this dealer experience. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Steve, we're delighted to hear that our team at Jaguar Sudbury provided you with a satisfying experience from sales to service. Thank you for your kind words and support!

June 04, 2025

Took my Jag here for service and they were wonderful. .Derek was very professional and took the time to explain everything in detail. Victor went above and beyond finding out what was wrong and his knowle More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor —5 Stars
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Jun 04, 2025 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Thank you for the glowing review! We're delighted to hear that Derek and Victor provided such professional service at Jaguar Sudbury. Your recommendation means a lot, and we're here whenever you need us!

April 30, 2025

Whole team is super helpful and conscious about customer needs, repairs are done in a timely matter for a luxury brand. More

by Rene.508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luiz Augusto Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Totok
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Caissie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Hi Rene! We're delighted to hear that our team at Jaguar Sudbury met your expectations with timely and attentive service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

April 09, 2025

Thorough and professional service was able to get prompt service to my satisfaction in the desired time More

by ramirezalberto1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're delighted to hear that you received thorough and professional service at Jaguar Sudbury. Thank you for sharing your experience with us!

March 29, 2025

Customer service is top notch! Love the fact that they go way beyond expectations. Thank you !! More

by Beyondfull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Jaguar Sudbury Certified Pre-Owned & Service responded

It's our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out the next time our Jaguar Sudbury team can be of assistance!

March 23, 2025

Jag Sudbury provided Excellent service. And did so in a very timely manner fitting me in at the last minute More

by Jagfpace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're delighted to hear that Jaguar Sudbury provided you with excellent and timely service. Thank you for choosing us, and we look forward to assisting you again in the future!

February 20, 2025

Matthew in the Service was great. He helped confirm my service was not to be a cost to me. More

by tatowle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Maillet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We appreciate your kind review! Would you consider changing the rating to reflect your positive feedback? Thank you in advance!

February 20, 2025

Excellent services Beautiful showroom Everyone more than accommodating Very polite personal Would recommend this dealership to everyone Definitely a 10+ More

by Rjhachey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Kamerman
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Feb 21, 2025 -

Jaguar Sudbury Certified Pre-Owned & Service responded

Rjhachey, thank you for the glowing review! We're delighted to hear that our team at Jaguar Sudbury provided excellent service and made your visit enjoyable. We appreciate your recommendation and look forward to welcoming you back in the future!

December 29, 2024

Derek is friendly, knowledgeable and very likeable, makes the dealership experience painless and straight forward More

by Rene.508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McDowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Caissie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Kamerman
Report | Print
Dec 30, 2024 -

Jaguar Sudbury Certified Pre-Owned & Service responded

We're delighted to hear that Derek made your experience at Jaguar Sudbury so enjoyable and straightforward. Thank you for sharing this positive feedback!

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