Jaguar Sudbury Certified Pre-Owned & Service

Bought a used Jaguar from a non-Jaguar dealership. After having it inspected, I experienced a dead battery issue. After owning it for less than 10 days, and not being totally familiar with the car yet After having it inspected, I experienced a dead battery issue. After owning it for less than 10 days, and not being totally familiar with the car yet, I called Jaguar Sudbury in a bit of a panic. George was helpful in explaining how to “break in” with key hidden in the key fob. After realizing that the battery was located in the trunk, (which I could not get into without battery power), and unable to jump start it I called Jaguar roadside assistance who sent a gentleman out to jump it. I was lamenting that I had just bought car. He asked if I had just had it inspected. I had. He said there is a glitch in the Jaguar software that causes the taillights to stay on, draining the battery. I called George again (for perhaps the 3rd time), and he said just bring it by and we’ll put a battery in it. I explained the sequence of events and he said it sounds like you need a battery monitoring system reset which we scheduled for the following Monday. It was handled without much fanfare or cost to me. Can’t say enough about the courtesy and professionalism exhibited by George and this dealership. I know where I will be getting my service in the future. Thanks again More

Prompt courteous service. Meticulously clean waiting area with light snacks. Bryson was very helpful and explained everything that was going on. Meticulously clean waiting area with light snacks. Bryson was very helpful and explained everything that was going on. More

Bryson is always pleasant, helpful and responsive, always has a loaner for me when my car needs service. has a loaner for me when my car needs service. More

From the moment I stepped in, I was greeted with professionalism and great service from the team professionalism and great service from the team More

Very attentive and appropriate. I appreciated the customer service and promptness of their meeting with me. . I appreciated the customer service and promptness of their meeting with me. . More

I really appreciate the excellent service that the dealership provided. Your communication skills, attention to detail and friendly atmosphere made for a great experience. Thank you Bobby (SA), Aya dealership provided. Your communication skills, attention to detail and friendly atmosphere made for a great experience. Thank you Bobby (SA), Aya (SM) and Mike (GM) for making sure everything was taken care of. More

My husband and I bought our vehicles here and had a fantastic experience from start to finish. Rolande was a very helpful sales professional and took the time to find us each the right vehicle. She has fantastic experience from start to finish. Rolande was a very helpful sales professional and took the time to find us each the right vehicle. She has a wealth of experience and knowledge. Lawrence, the sales manager was also a big help. The transparency and respect throughout the process made it easy and enjoyable. The finance guys, Ash and Keith, also helped execute the deals rather quickly. And, it shouldn’t go without mentioning that we initially choose to work with this dealership because of the amazing help of Bobby in the service department. More

Ryan, Bobby and Aya were all very friendly and helpful. Pleasure to work with the entire staff. Quick and easy service appointment! Pleasure to work with the entire staff. Quick and easy service appointment! More

The dealership is very clean and welcoming to the customers. The representative who served me was very helpful and knowledgeable. customers. The representative who served me was very helpful and knowledgeable. More

Very friendly environment. Great service. Special thank you to sales person Emmanuel, very professional and makes a car purchase very pleasant experience. Great service. Special thank you to sales person Emmanuel, very professional and makes a car purchase very pleasant experience. More