Jaguar South Bay

Terrible service when dropping off my car waited 10 minutes for anyone to look up and say hello we will be with you soon 45 minutes just to drop a car for service. When picking up my car my wife t minutes for anyone to look up and say hello we will be with you soon 45 minutes just to drop a car for service. When picking up my car my wife told me again no one even acknowledges you are there and she waited at least 10 minutes before anyone would even look at her. Overall I thought it was the worst service customer support I have seen in 40 years I wish she did not like range rovers More

My service advisor, Evan, is always very helpful and does what he says he going to do....he made sure I was provided with a loaner car. Everyone is very friendly and also helpful if Evan is with another cus what he says he going to do....he made sure I was provided with a loaner car. Everyone is very friendly and also helpful if Evan is with another customer. More

While car was being serviced the communication was great throughout the visit and the technician was very helpful throughout the visit and the technician was very helpful More

Friendly and helpful staff. No waiting upon arrival. Service advisor provided courtesy car which was extremely convenient. Advisor also sent texts with the status of my repairs. No waiting upon arrival. Service advisor provided courtesy car which was extremely convenient. Advisor also sent texts with the status of my repairs. More

Our service advisor Tom Choi was amazing and helped turn a frantic event into a good experience . a frantic event into a good experience . More

Every person I met there are very friendly and helpful. Specially sales person is excellent. Has lots of patience and knowledge and also knows what customer looking for. His after service is also unbeliev Specially sales person is excellent. Has lots of patience and knowledge and also knows what customer looking for. His after service is also unbelievable. After sales is over, still look after customer. I impressed. More

Great Service Rep! Quick and efficient! Reasonable time and cost. Needed help with a flat sustained in Malibu and Steven did not disappoint! Got me taken care of immed Quick and efficient! Reasonable time and cost. Needed help with a flat sustained in Malibu and Steven did not disappoint! Got me taken care of immediately - at a great rate! Even found a few things that needed to be taken care of by Range Rover and completed those tasks too! Best service I've had in quite a while. More

Great service. Timely service. Awesome attendance. Great offer to take me home and back while vehicle is worked on Timely service. Awesome attendance. Great offer to take me home and back while vehicle is worked on More

Very thorough. Always updates you on status of car. Nice loaners when car needs service. Always updates you on status of car. Nice loaners when car needs service. More

My service advisor Tom took care of all of my service needs! From drop off to pickup his customer service was great! needs! From drop off to pickup his customer service was great! More