Jaguar Raleigh

Lack of integrity No integrity We Had a bad feeling about their business practices even before stepping on the lot. The initial contact salesman lied about an out of No integrity We Had a bad feeling about their business practices even before stepping on the lot. The initial contact salesman lied about an out of state buyer with cash in hand to try and pressure us to lock in the vehicle. We requested a new salesman apon arrival who was legit at first. After purchasing the vehicle we left our tag at the dealership, our salesman assured us he would handle it right away. After two weeks and multiple phone calls, I drove an hour and a half to get the plate. The payoff on our turned in vehicle took two weeks to go through as well. This caused us another payment on a vehicle sitting in their lot. They assured us the check was in the mail when in fact tracking showed it was not sent until a week after the told us they had already sent it. This dealership lacks integrity. We have had far better service from way less prestigious dealerships. 100% do not recommend for purchasing a used vehicle More

Great Customer Service! This was our first experience with a Jaguar dealership and I must say we are very pleased with both our new vehicle and the individuals at this dealer This was our first experience with a Jaguar dealership and I must say we are very pleased with both our new vehicle and the individuals at this dealership. They have been very responsive to our questions thus far. We’ve enjoyed the personal touch from Casey, our salesperson and from Clarissa who has helped familiarize us with our vehicle! We would highly recommend checking out the Jaguars and visiting this dealership in Raleigh!! More

Very easy, efficient and friendly to work with Excellent dealership experience. Very knowledgeable, friendly and easy to work with. The facilities are new, up to date, and comfortable. Everyone w Excellent dealership experience. Very knowledgeable, friendly and easy to work with. The facilities are new, up to date, and comfortable. Everyone went out of their way to help us get what we were looking for. More

Great Hi a very very Gooood Job. I have the best car in town. Great customer service and wonderful people to work with. I would recommend this dealership Hi a very very Gooood Job. I have the best car in town. Great customer service and wonderful people to work with. I would recommend this dealership to anyone. Loved it. More

Out of State Purchase I contacted Jaquar Raleigh because they had a car posted on CarGuru. I was speaking with Casey Braswell. He was very helpful & answered my questions. I contacted Jaquar Raleigh because they had a car posted on CarGuru. I was speaking with Casey Braswell. He was very helpful & answered my questions. There was one question he stated he'd get back to me with & he called back within minutes. When we arrived he welcomed us from out of town. He even showed my sons some of the fast cars on the lot. Ernest Morris was super helpful as well. The Brown family really appreciates Jaguar Raleigh for their great customer service and kindness. I'd definitely recommend them!! More

Made the process of buying a Jaguar a simple and pleasant I give Jaguar of Raleigh five stars! Earnest was very helpful and professional when helping me purchase my F-Pace! I would recommend not only Earnest I give Jaguar of Raleigh five stars! Earnest was very helpful and professional when helping me purchase my F-Pace! I would recommend not only Earnest but also the whole staff to anyone looking to have a stress free car buying experience. More

Great!!! We had a warm greeting as soon as we walked in. Ernest explained everything to us, we enjoyed working with him because of his great funny winning pers We had a warm greeting as soon as we walked in. Ernest explained everything to us, we enjoyed working with him because of his great funny winning personality. We were not pressured. It was nice to be able to look around, discuss with my spouse. Ernest truly made my car buying experience a joy! I am leaving with a smile. Thank you sooo very much More

Very satisfied customer ! From the moment I walked in the service was great, and Ernest help me. Made sure that I understand and was satisfied With my Purchase! I would Reco From the moment I walked in the service was great, and Ernest help me. Made sure that I understand and was satisfied With my Purchase! I would Recommend anyone that would like to purchase a jaguar or Land Rover to go see Ernest , he will take gd care of U! More

great service Very smooth transaction. from initial telephone call, to explanation of sale, to financials. I would recommend dealership to friends/family for future Very smooth transaction. from initial telephone call, to explanation of sale, to financials. I would recommend dealership to friends/family for future purchases. Very happy with car. More

Exceptional! We went in to browse around late on a Saturday afternoon and were greeted by Ernest Morris. Ernest was exceptional! He was knowledgable, kind, frien We went in to browse around late on a Saturday afternoon and were greeted by Ernest Morris. Ernest was exceptional! He was knowledgable, kind, friendly, and not the least bit pushy! He just seemed to enjoy his job! We test drove an F-PACE and fell in love! We decided to buy it that same afternoon and Ernest and his team finished all of the paperwork in what had to be record speed! EVERYONE in the dealership was warm, courteous and the place just had a nice vibe in general! Everyone seemed happy to be there...low key, low pressure and oh....FABULOUS CARS! I'm hooked! I had not really thought about or considered Jaguar since my mother drove the XJs in the 70's! So long Audi and Acura! More