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Jaguar North Haven

North Haven, CT

4.8
169 Reviews
Jaguar North Haven is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Our highly-trained product specialists and expert technicians have the knowledge and technology to help you with all your Jaguar questions. The Jaguar North Haven experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jaguar brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Jaguar North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 169 reviews

January 17, 2024

You damage my car on our purse so you could rack up my hill because I was nice and you took advantage of me. I have proof of this and will be taking legal action More

by ISENSTADT222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathleen Infante, Amanda Peck, Domenic Cerreto
Jan 21, 2024 -

Jaguar North Haven responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 17, 2024

Domenic is trustworthy and always available to answer questions. He communicates and kept me updated on my repairs. I highly recommend Domenic if you need your car serviced. More

by IRISHROSIE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
Jan 18, 2024 -

Jaguar North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Domenic met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 17, 2024

I bought my jaguar in August 2020 and it was a great deal. Since then I have had the car serviced for all regular maintenance and one problem. In all cases Dominic ( and Amanda as well) have provided e More

by jmzjag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armad Hinton, Amanda Peck, Domenic Cerreto
Jan 18, 2024 -

Jaguar North Haven responded

It's great to hear that Domenic and Amanda were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 17, 2024

Service friendly, efficient and provides a loaner car when needed, which is helpful. Always A pleasant experience and servicing my Jaguar! More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
Jan 18, 2024 -

Jaguar North Haven responded

Susan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 17, 2024

Dominic is always excellent and very attentive. Great asset to your company. Great service department. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
Jan 18, 2024 -

Jaguar North Haven responded

Karen, Thank you for taking the time to share your thoughts on working with Domenic and our service team. We're glad to hear we delivered such a great experience! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

December 16, 2023

Our Team created the most professional and pleasurably, car purchasing experience, we have ever experienced. The attention to detail was exceptional throughout the entire process. We felt like our purcha More

by MUNSON1002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Aiken, Armad Hinton, Geoff McCoy
Dec 17, 2023 -

Jaguar North Haven responded

Thank you so much for your excellent review, Larry and Diana! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

December 02, 2023

Dominic has always provided my vehicle with prompt service,,and has always looked into any issue and resolved them quickly.I have only taken it to the dealership since I purchased it.However, I must s More

by kraczkovy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
Dec 03, 2023 -

Jaguar North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

November 27, 2023

Professional and friendly service Professional approach and friendly demeanor from everyone. Loaner was a breeze More

by EALBERICO
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto, Domenic Cerreto
Nov 27, 2023 -

Jaguar North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 15, 2023

My service manager Dominic is always very attentive and on schedule. It’s always a pleasure to work with him. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken, Domenic Cerreto
Sep 17, 2023 -

Jaguar North Haven responded

Thank you so much for your kind words, Karen, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

September 08, 2023

Great customer service and friendly staff. Experience was great. Jaguar has beautiful cars and I’ll be a customer for a long time. More

by RGEG5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Aiken, Armad Hinton, Geoff McCoy, Alberto Rios
Sep 11, 2023 -

Jaguar North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! John Apuzzo General Manager japuzzo@executiveag.com 203.508.7017 (edited)

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