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Jaguar New Rochelle

New Rochelle, NY

4.4
62 Reviews

64 Nardozzi Pl

New Rochelle, NY

10805

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Showing 62 reviews

August 02, 2024

Extremely efficient service. Very knowledgeable staff. Were able to answer all my questions. No long wait time. Highly recommend this dealer. More

by epicq74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef Jebril
Aug 07, 2024 -

Jaguar New Rochelle responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2024

Just went back for routine service, team there super nice to work with, the main reason why I will purchase another Jaguar F-Pace. Also, car running great!! From: David Daniello More

by daviddaniello1926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff, Matt
Aug 02, 2024 -

Jaguar New Rochelle responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 02, 2024

I had some technical issues early on which took a while to resolve. So far things have been going well. More

by llapiana5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Murray
Jul 04, 2024 -

Jaguar New Rochelle responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2024

Great service! Easy to work with and very helpful. Modesto was kind and explained everything well and kept great communication. thank you! More

by ym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Modesto
Jun 20, 2024 -

Jaguar New Rochelle responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 15, 2024

From the second I picked up the phone Steve, the Sales Professional, was great. - knowledgeable, efficient, easy to work with. In fact all of the associates I came in contact with were so friendly and ac More

by TRubin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Goldsmith, Vincent Brusco, a gentleman who handled the paperwork I can’t recall his name. He was also excellent
Jun 17, 2024 -

Jaguar New Rochelle responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation and have an amazing day!

June 14, 2024

I had my 2017 Jaguar F-Pace serviced recently at New Rochelle dealership. The service adviser, Joe, was very helpful in determining the required service on my vehicle at that time. The service was compl More

by chittarao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Giacinto
Jun 15, 2024 -

Jaguar New Rochelle responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

June 11, 2024

Mathew Murray , kind, courteous, respectful, and listens and cares about the needs of a luxury car owner. I have had such a horrendous experience with the Jaguar dealership in Brooklyn. They have not shown More

by Deborah Newallo Exprience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murray
Jun 12, 2024 -

Jaguar New Rochelle responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2024

My purchase experience was mediocre. The salesman was fine but they rushed me and did not provide adequate information about the dent protection coverage. Also the new car (which they g More

by Purchaser
Recommend Dealer
No
Employees Worked With
Ivo Petrov
May 28, 2024 -

Jaguar New Rochelle responded

Hi, we appreciate you taking the time to respond. The staff at Jaguar New Rochelle take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (914) 359-3210 -- we hope to hear from you soon.

May 31, 2024 -

Purchaser responded

I responded privately with identifying information and asking the dealership to call me if they wanted to "rectify these issues". I heard nothing, leading me to assume that the expression of interest they publicly posted was just for show and not sincere.

May 17, 2024

Excellent service- made buying a car fast and easy! Absolutely recommend this dealership 100 percent. More

by Cindyrav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Ripol
May 20, 2024 -

Jaguar New Rochelle responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

February 19, 2024

I purchased a 2024 land rover that leaks oil power steering, over 170k and finance manager knew before selling me . Never again. Im not asking for a favor. Just replace my car or refund . Very simple. More

by Dasablga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christine sarvaideo finance manager
Feb 23, 2024 -

Jaguar New Rochelle responded

Hi, we regret to hear that you had this experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (914) 359-3210 to discuss what we can do to help.

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