Jaguar Land Rover of West Columbia

The whole process was smooth and fast. Really appreciate my Sales man Larry. He was a great help. Really appreciate my Sales man Larry. He was a great help. More

Mike Engle, makes my dealings with Jaguar painless. No pressure, not frustrating and he's always upfront. No pressure, not frustrating and he's always upfront. More

From beginning to end, I received pure professionalism from each Jaguar representative. Before considering Columbia Jaguar location, I check the customer service reviews which was a 4.6 percent on Google. from each Jaguar representative. Before considering Columbia Jaguar location, I check the customer service reviews which was a 4.6 percent on Google. I then put in a questionnaire for a possible buy. I was notified within the hour via email and text from Arnold. I set an appointment for the next day and was greeted by Arnold at the front door. He was very professional and he listened to all of my request. Arnold sold me a 2024 Jaguar F Pace and brought it to my house the next day and gave me and my son a tutorial on how to use the car. Arnold surpassed all expectations. He has the best customer service skills I have witnessed thus far. Great job, Columbia Jaguar. I will definitely refer your dealership to everyone I know. Keep up the great work! Your hard work has and will continue to pay off. More

Larry was great — knowledgeable, patient, responsive, experienced straight-shooter. Excellent experience through the whole process. experienced straight-shooter. Excellent experience through the whole process. More

Everything was great until I picked up the car and saw that the dyeing of the armrests was not done. I was told by advisor that they would be in touch. After a few emails to him I gave up. that the dyeing of the armrests was not done. I was told by advisor that they would be in touch. After a few emails to him I gave up. More

Service staff was great, I hand an electronic issue and no appointment, They took care of me anyway and in less than an hour they also fixed a recall issue while I was there. I could not be more please wit no appointment, They took care of me anyway and in less than an hour they also fixed a recall issue while I was there. I could not be more please with the staff. So happy I purchased my 2024 F-Pace at west Columbia. Bart More

Everyone I interacted with at Jaguar Land Rover of West Columbia was highly professional and provided outstanding customer service. Columbia was highly professional and provided outstanding customer service. More

Excellent staff everyone was super professional everything went quick Mr. Tom Matthew knew how to answer every question and he was helpful the whole time. everything went quick Mr. Tom Matthew knew how to answer every question and he was helpful the whole time. More

The used car manager contacted me about a vehicle that my daughter was interested in purchasing and the sales person assigned to me and my daughter was very helpful in the process of purchasing this E-Pace J daughter was interested in purchasing and the sales person assigned to me and my daughter was very helpful in the process of purchasing this E-Pace Jaguar. We had a small misunderstanding about a warranty issue but was soon resolved. Overall the experience was very pleasant and I would recommend that my friends and family look at this dealer for their next purchase.😎 my daughter loves the car. More

The service department was flexible with me. I needed to drop my car off prior to me going on a week long business trip. JLR was accommodating. I was able to drop my car off a couple days prior I needed to drop my car off prior to me going on a week long business trip. JLR was accommodating. I was able to drop my car off a couple days prior to my scheduled appointment. Much appreciated. More