Jaguar Land Rover of Mission Viejo
Mission Viejo, CA
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I used to buy and service my Jaguars at Bauer before they went out of business. Then I found out that the same outfit (Pendragon from England) that drove Bauer into the ground also run this place. Far from t went out of business. Then I found out that the same outfit (Pendragon from England) that drove Bauer into the ground also run this place. Far from the pleasant experience I used to enjoy at Bauer, these people are only interested in one thing, taking your money! The service manager, Dave, is very arrogant, I had to return three times for the same problem and still it is not repaired properly. Then after not taking care of my service needs, they had the gall to try to push me into a new Jaguar. I told the GM Ted Pawlina that I was not interested as I have now learned that Jaguars will now be built in India by the same group that brags about building the cheapest car in the world, Ta-Ta Motors! Also, everyone that works here now seems to be from the U.K. and possess the typical British lofty/superior attitude. Now that stuff might go over there in England, but Americans seem to prefer to work with someone more down to earth. Needless to say, I WON'T BE BACK! More
This dealership has all the signs of Going Out of Business...Brought my car in for a broken door motor...which they fixed..picked up my car with a broken door handle. I bought the car from them, nev Business...Brought my car in for a broken door motor...which they fixed..picked up my car with a broken door handle. I bought the car from them, never had any problem with the door handle, it was never broken...picked up car and found out after handle was coming loose that they had glued the door handle cover on. Gave me the excuse that it was that way prior. I live in San Diego, and the Jaguar dealership here just closed down...went out of business...they too tried to not fix my A/C...but had my mechanic confirm the leak on the A/C and they fixed it without question after that. More


