Jaguar Land Rover of Chantilly - Service Center

Always an awesome experience. Manikath, William and BJ are the best. Thank you for caring. Manikath, William and BJ are the best. Thank you for caring. More

William in the service dept 10/10 customer service. See less purchase of vehicle initially See less purchase of vehicle initially More

William in Service was excellent. He took care of me and my wife with a loaner and got our vehicle fixed as promised. He took care of me and my wife with a loaner and got our vehicle fixed as promised. More

Get safety inspection and emission test in the meantime the vacuum pump seal leaking so far so good the vacuum pump seal leaking so far so good More

Worst experience ever! Took them over a month to repair car, returned it and it started leaking within an hour of getting it back. They sent a tow truck driver to fetch it Took them over a month to repair car, returned it and it started leaking within an hour of getting it back. They sent a tow truck driver to fetch it and my husband Al had to load it on the ramp as he was afraid and said it was a fire hazard. Took it back a second time and when I picked it up they had damaged the outside of the vehicle! I’m still without it and it’s been 3 months! Will never ever go to Chantilly Landrover once I finally get my car back More

Great attention to detail and professionalism. I would refer them to all my friends anytime I would refer them to all my friends anytime More

James my service person is amazing! Always courteous and helpful. Chantilly dealership is my go to dealership. I live in Alexandria and drive to Chantilly, even though I a Range Rover d Always courteous and helpful. Chantilly dealership is my go to dealership. I live in Alexandria and drive to Chantilly, even though I a Range Rover dealership in Alexandria. More

Professional, Responsive, Transparent and an overall great experience. I connected with 3 Reps for this service and process was still smooth. great experience. I connected with 3 Reps for this service and process was still smooth. More

Quality of services performed is good. I was happy with the fact service staff went extra mile to fix the issue. Wait time while dropping off the car for service is bit longer than neces I was happy with the fact service staff went extra mile to fix the issue. Wait time while dropping off the car for service is bit longer than necessary. Service dept front desk is short staffed. When I try to reach them by phone, there is 50% chance no one would answer the call. This requires improvement. More

Service team has been really helpful very time from scheduling the appointment till delivery of the vehicle scheduling the appointment till delivery of the vehicle More