Back

Jaguar Land Rover of Chantilly - Service Center

Chantilly, VA

4.3
172 Reviews

172 Reviews of Jaguar Land Rover of Chantilly - Service Center

Sort by
October 07, 2024

I have taken my F-Pace twice to this dealership, both times, the Service Department has been nothing but professional and the repairs have been done right and timely. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B.J Alger
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

Your feedback means a lot to us! It’s great to hear that our team could meet your expectations and make your visit enjoyable. We look forward to continuing to serve you in the future!

October 04, 2024

I made an appointment a week before the date I wanted my car serviced. I dropped the car off on the day of the appointment, a Tuesday, and was told the car might not get into the shop that day. Later learne More

by lydmiddleton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana Bejarano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com for any further assistance.

October 04, 2024

I wouldn't take my Land Rover anywhere but Jaguar Land Rover of Chantilly. They are the best at what they do. My Land Rover runs great now thanks to them. More

by Brendabotkin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for your wonderful feedback, Brenda! We’re so glad to hear that our team made your visit a positive one. We’re always here to assist you whenever you need us!

October 04, 2024

Very satisfied with the service that was received. The communication concerning my car was informative and useful. More

by arwilliams03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We really appreciate your kind words! It’s fantastic to know that you enjoyed your experience with us. We look forward to welcoming you back in the future!

October 03, 2024

Manikath James was very friendly and helpful. He set my expectation about the repair cost before hand. Since I needed a ride to and fro to my house, he quickly arranged it for me. Thanks More

by Vikas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

Your review means the world to us! We’re thrilled that you enjoyed your visit, and it’s wonderful to know our team could help. Please visit again anytime; we’re here for you!

September 30, 2024

Simply the best! I remain in awe of the service department at this dealership; on time, under budget, and amazing service. Thank you BJ for another above expectatio More

by D Abrams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you so much for sharing your experience with us! We're delighted that our team could provide a positive visit for you. We can’t wait to welcome you back soon!

September 27, 2024

Great service once again from BJ Alger at Chantilly. He treats our cars like his own. Very honest in his assessment of issues. Only place to go to get our Range Rovers serviced for sure. More

by palger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Alger
Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for your kind words and for trusting us with your automotive needs! We’re honored to have you as a customer and excited to support you in the future. We’ll always be here whenever you need us!

September 27, 2024

Excellent service. I’ll return to Chantilly Land Rover for all service as long as I can work with BJ Alger. More

by RoverReviews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Alger
Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

Your satisfaction is our priority, and it’s fantastic to know you had a great experience with us and BJ Thank you for letting us know how we’re doing, and we hope to continue exceeding your expectations. We look forward to welcoming you back!

September 26, 2024

The rating is for communication and service. Having a prepaid service program is amazingly helpful. More

by susanquintas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the fantastic review! Our team loves helping customers like you, and it’s wonderful to know you felt valued. We look forward to serving you again soon!

September 26, 2024

The dealership was great. Appreciate the communication throughout the day. Ease of a loaner was great. Follow up from Ali was wonderful More

by jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

It was our pleasure to assist you! We appreciate the time you took to share your experience, and it makes us happy to know you enjoyed working with our team. Please let us know how we can help in the future!

...
6
...