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Jaguar Land Rover of Chantilly - Service Center

Chantilly, VA

4.3
173 Reviews
Call Service Center (703) 679-4000

173 Reviews of Jaguar Land Rover of Chantilly - Service Center

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October 17, 2024

Service support was excellent, had a very good experience. I would recommend the dealer to friends and family. More

by Vinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Kakkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Jaguar Land Rover of Chantilly responded

We’re delighted to hear that you had a positive experience at our dealership. Your satisfaction is our priority, and we appreciate your support!

October 17, 2024

Professional and friendly service. customer service is eager to help and always there to assist More

by pbr122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Jaguar Land Rover of Chantilly responded

We’re so glad to know you had a great experience! Thank you for your trust, and we’ll be here for any future needs.

October 17, 2024

All was great, got my car in and fixed within two days. Took their time to hear my concerns. More

by Yeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the kind words! We’re happy we could provide the service you deserve, and we look forward to welcoming you back.

October 15, 2024

James does a great job with communicating issues, cost and timing of service. Thank you More

by Balford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Jaguar Land Rover of Chantilly responded

We’re excited to hear that you had a great experience! Your satisfaction is our priority, and it’s rewarding to know we could make your visit a good one. Thank you for choosing us, and we’ll be here whenever you need us!

October 11, 2024

Always on time and good service. Unfortunately there were some unexpected problems such as leaks etc. but at the end all was ok. Thanks to William and James More

by Ozdagayhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the wonderful review! Our team is committed to providing the best service possible, and we’re so glad that we could deliver that for you. We hope to see you again soon!

October 10, 2024

Great service. Work completed in expected amount of time. Great waiting room for customers waiting for their car. More

by andrewdbloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Jaguar Land Rover of Chantilly responded

We’re so pleased to know that you had such a positive experience! Your feedback is greatly appreciated, and we’re happy to have earned your trust. Thanks for being part of our dealership community!

October 09, 2024

Great service and wonderful customer support. They did a great job on my Range Rover! More

by wlsmith012
Recommend Dealer
Yes
Employees Worked With
KC Alshehabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fontan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for taking the time to leave a review! We’re thrilled to hear that we could meet your expectations. We’re looking forward to your next visit!

October 07, 2024

The service rep Ana Bejarano is knowledgeable, helpful and professional. She treated us like a valued customer. More

by BO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Grzesiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We’re thrilled that you had such a positive experience with us! Your satisfaction is our priority, and we’re so glad we could deliver. Thanks for being part of our dealership family!

October 07, 2024

Vehicle only has 8600 miles. Oil change and tire rotation was requested. Service did some 1 year service. Was not informed. Was not requested. More

by Svalenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ
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Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com for any further assistance.

October 07, 2024

The dealer was very responsive and exceeded our expectations in terms of quality and timing More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KC Alshehabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the kind review! It’s great to know that our team could make your experience a pleasant one. We’re always here for anything you may need in the future!

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