Jaguar Land Rover of Chantilly - Service Center

BJ in the Service Department was absolutely wonderful! He was professional, knowledgeable, and his customer service was top notch! He was professional, knowledgeable, and his customer service was top notch! More

I’ve o Lu used service there and they outperform every time because BJ is the best time because BJ is the best More

I had a nail in my tire and needed a new tire and battery. It took them 3 1/2 hours! Horrible service. I was the only one there waiting. battery. It took them 3 1/2 hours! Horrible service. I was the only one there waiting. More

Elaine was very helpful and gave great service and took the time to understand the problem and fixed it. She was very friendly and knowledgeable. Great customer service. the time to understand the problem and fixed it. She was very friendly and knowledgeable. Great customer service. More

I had the worst experience at this car dealership. The customer service was terrible—they lied about me and even had the nerve to hang up on me when I was trying to defend myself! On top of that, the The customer service was terrible—they lied about me and even had the nerve to hang up on me when I was trying to defend myself! On top of that, the prices for labor and services are insanely high. I can’t believe how they treat customers here. I’ll never be coming back, and I would not recommend this place to anyone. Even though there was an “angel” manager who came to mediate very professionally (one guy who is so different from everyone there and I will always recommend), the harm on my person was already done. More

James has always been very helpful and attentive to every issue reported. I’m glad to always talk to him when my car is due for service. issue reported. I’m glad to always talk to him when my car is due for service. More

BJ is really amazing . . very much satisfied with his service… and really trust him with our car maintenance and repairs . very much satisfied with his service… and really trust him with our car maintenance and repairs More

The service was great. The service rep Kevin Rahner was very personable, professional and helpful all through the process. Most of our communications was through text. This The service rep Kevin Rahner was very personable, professional and helpful all through the process. Most of our communications was through text. This worked great! I would definitely recommend this dealership to family and friends. More

Amazing service experience! Very professional and helpful. I truly received the help I needed. Thanks Very professional and helpful. I truly received the help I needed. Thanks More

Service support was excellent, had a very good experience. I would recommend the dealer to friends and family. experience. I would recommend the dealer to friends and family. More