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Jaguar Land Rover of Chantilly - Service Center

Chantilly, VA

4.3
167 Reviews

167 Reviews of Jaguar Land Rover of Chantilly - Service Center

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November 19, 2024

Kevin the service manager is the absolute best. If you lose him, the business will suffer. Hope this is recognized. He is incredibly responsive, professional and always puts customers first. We More

by cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (service mgr)
Dec 04, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the amazing review for us and for Kevin! It’s always rewarding to hear when our efforts result in happy customers. Please feel free to visit us again—we’d love to help in any way we can.

November 18, 2024

Great and friendly and was happy to hear that my was ready faster than expected! More

by tiffany ridley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the wonderful feedback! We’re thrilled to hear you had an excellent experience and felt well taken care of. We’re excited to welcome you back whenever you need us!

November 18, 2024

Excellent service by BJ Algeria. He found a solution to a long outstanding problem. He followed-up with each issue I had. More

by pharri42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Alger
Dec 04, 2024 -

Jaguar Land Rover of Chantilly responded

Your positive review means the world to us—thank you! We’re so glad we could make your experience memorable and enjoyable. We’re always here to assist you with anything you need!

November 17, 2024

Amazing location! Extremely happy with the services of Romel and BJ. I switched to this dealership which is further away because of my phone interactions with BJ. He i More

by jepurde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ and Romel
Dec 04, 2024 -

Jaguar Land Rover of Chantilly responded

We appreciate your kind words and the 5-star rating! Your satisfaction is our priority, and we’re glad you enjoyed your time with us. Please don’t hesitate to reach out if you need anything else!

November 16, 2024

William in service is awesome very friendly very accommodating always willing to above and beyond More

by deniseherb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the fantastic feedback! It’s always a pleasure to assist great customers like you, and we’re thrilled you had a 5-star experience. Let us know how we can serve you again in the future!

November 10, 2024

William in the service department did an excellent job of keeping me informed and handling all my needs and concerns!! He is an asset to the dealership!! More

by coreygee2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for your kind feedback about William! He and the rest of the team are dedicated to providing exceptional service, and we’re thrilled to hear you had a great experience.

November 09, 2024

Amazing service. I am very happy with them specially with Manikath James, thank you so much. More

by marilumazari10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for sharing your positive experience with James! He and the team are dedicated to delivering outstanding service, and we look forward to helping you again.

November 08, 2024

They were Efficient and completed the work in timely manner. Staff was friendly too. Thank you More

by Ns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cengiz "CK" Kilinc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ- 5 stars
Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

It’s great to know you enjoyed your time with us. Thank you for trusting us, and we’re excited to assist you again!

November 07, 2024

My vehicle was dropped off after they closed and was delivered back to me repaired as promised. More

by 506Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the feedback and 5-star review!

November 07, 2024

Land Rover of Chantilly fixed my car quickly and I only had a loaner for one day. Great customer service especially James who called me a few times to let me know the progress of my car. Good people at Cha More

by KAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

James will be thrilled to hear your kind words! He and the rest of our staff work hard to make each visit enjoyable, and we’re glad we could exceed your expectations.

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