Jaguar Land Rover of Chantilly - Service Center

Had a trip planned and discovered a screw in my tire. Fixed in 24 hours and was able to get on the road as planned. Fixed in 24 hours and was able to get on the road as planned. More

I was ripped off. ..Jaguar and the Jaguar of Chantilly is charging customers for a door latch design flaw in their cars. I think it is outrageous for Jaguar of Chantill ..Jaguar and the Jaguar of Chantilly is charging customers for a door latch design flaw in their cars. I think it is outrageous for Jaguar of Chantilly to charge $600 in labor for their defective door latches. I will never go back to Jaguar of Chantilly or buy another Jaguar More

Huge thank you to Kevin and William for the great service experience. Will see you again in 10,000. experience. Will see you again in 10,000. More

Excellent workmanship and communication on all fronts. Parts department took a long time to acquire parts however the service writer and technician were absolutely top tier! Parts department took a long time to acquire parts however the service writer and technician were absolutely top tier! More

My vehicle was expertly serviced, as usual. Very professional service writer. Bj cared for my vehicle like it was his own Very professional service writer. Bj cared for my vehicle like it was his own More

Service experience was great as always. Good communication and easy to schedule appointment. Loaner car was provided. Good communication and easy to schedule appointment. Loaner car was provided. More

BJ was extremely professional and effective. I was very satisfied with the service. It was a very good experience. I was very satisfied with the service. It was a very good experience. More

My service advisor,William is outstanding. Polite, efficient, effective and always delivers. He is why I use this dealership. Polite, efficient, effective and always delivers. He is why I use this dealership. More

My Service Advisor was very patient and accommodated my requests. He addressed all my questions and managed to get my vehicle completed on time. requests. He addressed all my questions and managed to get my vehicle completed on time. More

people were nice was very mislead on repair estimate price doubled from first estimate nothing ever said anything about additional parts i would need feel very ripped off price doubled from first estimate nothing ever said anything about additional parts i would need feel very ripped off More