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Jaguar Land Rover of Chantilly - Service Center
Chantilly, VA
177 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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177 Reviews of Jaguar Land Rover of Chantilly - Service Center
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August 21, 2025
Excellent service, friendly ready to work and ready to help ,I would refer him any day and any time help ,I would refer him any day and any time More
by Hellen
Employees Worked With
August 20, 2025
BJ is one of the best service representatives I’ve had at this dealership. We’ve bern customers over 17 years. I thank you for his incredible professionalism and knowledge. this dealership. We’ve bern customers over 17 years. I thank you for his incredible professionalism and knowledge. More
by Vachf
Employees Worked With
BJ
July 27, 2025
My service advisor Manikath James is the best. Manikath is the reason I purchased my second Land Rover. His dedication to customer satisfaction is impeccable. I wouldn't take my vehicle to any Manikath is the reason I purchased my second Land Rover. His dedication to customer satisfaction is impeccable. I wouldn't take my vehicle to any other service center. More
by rjhall40
Employees Worked With
June 24, 2025
I had a service appointment with James. He was busy with another customer when I arrived so another service tech greeted me and checked me in until James was available. James was thorough He was busy with another customer when I arrived so another service tech greeted me and checked me in until James was available. James was thorough, professional, and ensured my service was handled as timely as possible since I had decided to wait for the vehicle. The car was returned to me cleaned inside and out. More
by Rw
May 06, 2025
The Service department customer service was exceptional. The staff was very professional and punctual.. They care about the needs of their customers and display quality in their work! The staff was very professional and punctual.. They care about the needs of their customers and display quality in their work! More
by Alexander
Employees Worked With
A.J. Alger
April 16, 2025
Worst experience I've ever had with a dealership! Had my 2024 defender in for a leaking heating coil. After 6 weeks, I finally get my car back, and there's more wrong with it now than when I droppe Had my 2024 defender in for a leaking heating coil. After 6 weeks, I finally get my car back, and there's more wrong with it now than when I dropped it off! They cracked the info tainment screen, gouged the steering wheel, damaged the passenger side grab bar, dinged the doors, and left grease and dirt all over the interior. They failed to re assemble the center console correctly, leaving noticable gaps in the console and failed to re connect the wireless charging pad. The cherry on top is that we're now waiting on parts with no idea how long it may take. The only reason I have anything to do with this dealership is that I don't feel I have a choice. I'll not pay to repair the things that the dealership damaged. I would recommend that you take your vehicle anywhere else for service! They are running an absolute clown show. More
by stonoz
Employees Worked With
March 20, 2025
William was great and honest would go back over and over again great customer service again great customer service More
by anthonylavann
Employees Worked With
February 21, 2025
Service service service. And knowledgeable techs. BJ my service writer is beyond the best. He has no quit in him to help his customers to the end - for a scheduled appt or em And knowledgeable techs. BJ my service writer is beyond the best. He has no quit in him to help his customers to the end - for a scheduled appt or emergency, that guy works magic and gets you serviced! More
by Me not you
Employees Worked With
BJ Alger
January 02, 2025
Professional courteous fast getting you in for appointment and work completed immediately. Highly recommend this Landrover dealership appointment and work completed immediately. Highly recommend this Landrover dealership More
by Drabel5
Employees Worked With
