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Jaguar Land Rover of Chantilly
Chantilly, VA
321 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 321 reviews
October 09, 2024
Great service and wonderful customer support. They did a great job on my Range Rover! They did a great job on my Range Rover! More
by wlsmith012
October 07, 2024
The dealer was very responsive and exceeded our expectations in terms of quality and timing expectations in terms of quality and timing More
by Tim
Employees Worked With
October 07, 2024
Amazing, carying for the customers and the car finished fast. Thank you it was amazing service fast. Thank you it was amazing service More
by Abdulaziz.alkhenji
Employees Worked With
October 07, 2024
Mr William Norrell is always great. Super kind and courteous. The gentleman Ajay who tried to sell me a car was very pushy and I feel aggressive with his comments and sales tactics. N Super kind and courteous. The gentleman Ajay who tried to sell me a car was very pushy and I feel aggressive with his comments and sales tactics. Not respectful towards my desires. He wanted me to purchase based on his opinion and kept going back to examples of himself which doesn’t pertain to anything regarding me. Insisting that I lease a vehicle and not purchase one when I told him multiple times that’s NOT what I wanted. He kept questioning why I don’t want to lease. He even stated to me that the problem is that now I have options vs 2023 when I purchased my Range Rover and that’s why I am indecisive and picky this time. I would not recommend him to anyone. He doesn’t listen to the client. More
by dental_katie
October 07, 2024
I have taken my F-Pace twice to this dealership, both times, the Service Department has been nothing but professional and the repairs have been done right and timely. times, the Service Department has been nothing but professional and the repairs have been done right and timely. More
by AJ
Employees Worked With
B.J Alger
October 07, 2024
The service rep Ana Bejarano is knowledgeable, helpful and professional. She treated us like a valued customer. and professional. She treated us like a valued customer. More
by BO
October 07, 2024
Vehicle only has 8600 miles. Oil change and tire rotation was requested. Service did some 1 year service. Was not informed. Was not requested. Oil change and tire rotation was requested. Service did some 1 year service. Was not informed. Was not requested. More
by Svalenta
Employees Worked With
BJ
October 04, 2024
Very satisfied with the service that was received. The communication concerning my car was informative and useful. The communication concerning my car was informative and useful. More
by arwilliams03
Employees Worked With
October 04, 2024
I made an appointment a week before the date I wanted my car serviced. I dropped the car off on the day of the appointment, a Tuesday, and was told the car might not get into the shop that day. Later learne car serviced. I dropped the car off on the day of the appointment, a Tuesday, and was told the car might not get into the shop that day. Later learned the car wouldn’t get into that week. The car was finally looked at the next Wednesday, eight days after I dropped it off. It was a further week before my car was done. Why would you make an appointment when your shop was too busy took on the car? More
by lydmiddleton
Employees Worked With
