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Jaguar Land Rover of Chantilly

Chantilly, VA

Overview
Employees
Reviews
Vehicles
4.4
343 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy. When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area. We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
Contact Dealership

4120 Auto Park Circle

Chantilly, VA

20151

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Showing 343 reviews

November 06, 2024

Easy to schedule service. Work completed in a reasonable timeframe. Costumer lounge area is clean and well organized. More

by golfwags4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B. J. Alger
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Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

We’re so glad you had a great experience! Thank you for choosing us, and we’re here whenever you need us next.

November 04, 2024

My sales representative Zee Hassan was very knowledgeable on the vehicles I was interested in considering for purchase. He was respectful in my not wishing to purchase on my first visit and ult More

by Sydzak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zee Hassan
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Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for sharing your great experience with Zee and our team! We’re excited to welcome you back for your next visit!

November 01, 2024

I'm really impressed with Chantilly Jaguar. I love my Land Rover Discovery Sport SUV and I wouldn't have anyone else take care of it. Chris and KC helped me in purchasing my Land Rover Discove More

by brendasbotkin58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kais Al "KC" Shehabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Alshehabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris H. Dixon
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Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

We truly appreciate you taking the time to share your positive experience! It’s our mission to provide exceptional service and support to every customer who walks through our doors. Hearing your kind words motivates us to continue delivering our best. Thank you for choosing us, and we hope to assist you again soon!

October 31, 2024

The dealer did not correct and fix the car and sent me away with an SUV that doesn’t work. More

by virginiamullaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tu Huynh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Bejarano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Farzad Mostofi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com while we look into this.

October 30, 2024

William Norrell provides excellent customer service and is always helpful. My vehicle is always returned in a timely manner and sparkling clean. More

by natasha.edwards101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for recognizing William’s efforts! He and the rest of our team are committed to providing excellent service, and we look forward to serving you again soon.

October 29, 2024

This was just a routine service visit, but it was super easy and convenient - no complaints. More

by meganshipley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

We’re so happy to hear about your experience. Your support means everything to us, and we can’t wait to help again!

October 28, 2024

BJ in the Service Department was absolutely wonderful! He was professional, knowledgeable, and his customer service was top notch! More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
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Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

We’re so glad to hear BJ made your visit a great one! He and the entire team take pride in delivering top-notch service, and we appreciate your feedback.

October 28, 2024

I’ve o Lu used service there and they outperform every time because BJ is the best More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Alger
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Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for your kind words about BJ! He and the rest of the team work hard to ensure every customer feels valued, and we’re so glad you had a positive experience.

October 28, 2024

I had a nail in my tire and needed a new tire and battery. It took them 3 1/2 hours! Horrible service. I was the only one there waiting. More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of those employees listed
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Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com while we look into this.

October 27, 2024

Elaine was very helpful and gave great service and took the time to understand the problem and fixed it. She was very friendly and knowledgeable. Great customer service. More

by Meenu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine NG
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Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

We’re so glad Elaine made your visit such a positive experience! Her dedication, along with the efforts of our entire team, ensures our customers are always well taken care of. Thank you for choosing us, and we look forward to serving you again!

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