Jaguar Land Rover of Chantilly
Chantilly, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 321 reviews
New LR2 Spent 22 days in the shop between here and the New LR2 Spent 22 days in the shop between here and the Tyson Location, need I say anymore. As for the rentals, I am pleased to purchase a fully loade New LR2 Spent 22 days in the shop between here and the Tyson Location, need I say anymore. As for the rentals, I am pleased to purchase a fully loaded $45k SUV to be given, well attempted to be given a Yaris, and then a Aveo. Somehow that should not even be allowed. More
I came to buy 2 year old Range Rover and drove 5 hours from NY. Truck was in terrible condition, tires bad, air suspension does not work..Never ever go to them to buy any used stuff, people just don't car from NY. Truck was in terrible condition, tires bad, air suspension does not work..Never ever go to them to buy any used stuff, people just don't care about their business, the worse in my life More
Bought a Lexus CPO from them, there was scratches and a dent which they said they would repair. Just to come back and make a appointment to get it fixed. I took it home that day, drove it for 4 days. Tire- dent which they said they would repair. Just to come back and make a appointment to get it fixed. I took it home that day, drove it for 4 days. Tire-pressure light came on, and the rear speakers started buzzing, with the ML system. I took it back to them to get everything fixed. I got loaned a crappy Kia, and they told me I would get it back in 2 days. They took a whole day "prepping" the paint. Said they would paint the next day. 2 days later, they told me it was at Lexus getting the speaker fixed, Id probably get it back tomorrow. Next day, Still at Lexus, I will get it back Monday. Come Monday, still getting it fixed, and they said they would pick it up that afternooon to finish up on the paint work and interior, will be done tomorrow. Next day, oh they havn't gotten to it yet, will be done the day after. Same thing the next day Same thing the day after, still getting it painted, will get it the day after. I still don't have my car... Its been almost two weeks. Ive driven it a whole 4 days, and they've had it for 11. Meanwhile Ive already paid $250 on the loan for the two weeks they've had it. How many "Its going to be ready tomorrow" am I going to hear? I'm never buying my car, or having it serviced here again. Lexus/BMW Dealerships give lexus's and bmws. Jaguar/Landrover Dealerships with 60k+ cars gives Kia's. If I was loaned a nicer car, I might not be having this problem. But I didnt pay all this money for a CPO car, only to have warning lights come on in 4 days, and scratches that takes 2 weeks to repair. Never from this dealership again... I was considering their warranty, but I'm scared to think about how long they will take with a real repair... It could take them years with a engine problem. Ill mention, Sales people are nice. Service people are "nice" when they talk to you. Its when actual work that needs to get done, it doesn't get done. More
I have a Jaguar XJ 2005. I didn't know how they would service my car since I had bought it from a different dealership. I was talked to honestly about the condition that my car was in and was very happy service my car since I had bought it from a different dealership. I was talked to honestly about the condition that my car was in and was very happy with what they recommended for it. The service was awsome and I ended up trading it in for a used LR sport and the trade in price was fantastic. I will be going back from now on. My family and friends will know about you all! More
I was in the market for a new Land Rover and after looking a the website for a couple days i found a really nice eye candy and i had to have it... the thrill was great..the ride and experience greater looking a the website for a couple days i found a really nice eye candy and i had to have it... the thrill was great..the ride and experience greater...i will def go back to rosenthal land rover for my service and maintenance in the future!!! More
Excellent customer service and sales force. From the actual sales representative to the finance director were all very helpful in walking me through to have everything done before I can drive away from actual sales representative to the finance director were all very helpful in walking me through to have everything done before I can drive away from the dealership. This was my first vehicle purchase from Rosenthal chantilly Land rover and I would do it again at the same dealership! Later I took my car back to the service department but to the LR and Jaguar dealership in there vienna va. area that was a very good experience as well they did a really good job in installing some after market pieces, it looks factory installed. This I am super happy about. More
My family has been coming to the service department of Rosenthal chantilly Jaguar over 4 years now and I've had nothing but excellent experience here.(cashier) is always friendly no matter what time it is Rosenthal chantilly Jaguar over 4 years now and I've had nothing but excellent experience here.(cashier) is always friendly no matter what time it is ( I'm an early person). Emi has always been able to answer any questions I might have. I have nothing but good things to say about this service department. More
My boyfriend and I bought a new Range rover Sport from Rosenthal LR. The salesman was very friendly. He was helpful, informative and made us feel comfortable. From the time we walked in to the time we lef Rosenthal LR. The salesman was very friendly. He was helpful, informative and made us feel comfortable. From the time we walked in to the time we left, we were impressed. He even walked us to our car at the end. This was very nice!! More
Always love going here to Chantilly Jaguar and LR... Service is top notch..People are friendly and know what the xxxx they are talking about. To top it all of you get back a nice shiny clean car back. Service is top notch..People are friendly and know what the xxxx they are talking about. To top it all of you get back a nice shiny clean car back. I will continue my taking my business to Rosenthal jaguar/LR for years to come. More
Purchased 07 LR3 - Sales Rep was great from beginning to End. No high pressure, friendly and willing to work out deal to makes everyone happy. Brought vehicle in for first service - Service department patie End. No high pressure, friendly and willing to work out deal to makes everyone happy. Brought vehicle in for first service - Service department patient with me having to cancel appt. 3 times. I made last minute call for quick appointment and they were able to get me in short notice. Waited for service - work was completed quickly. Overall I am very pleased with chantilly LR and jaguar.. More