Jaguar Land Rover of Chantilly

Terrible! I took my Jag there for several issues, one was for inControl features. I bought this Jag used over 9 months ago and have been fighting to get my acc I took my Jag there for several issues, one was for inControl features. I bought this Jag used over 9 months ago and have been fighting to get my account released from the previous owner/Jaguar. I kept getting the round around and still can’t seem to get anyone to help me!!! More

My service guy BJ kept me updated every day on the service progress. I really appreciated his over communicating which I was not used to from this dealer. I’m happy to say that BJ under promised and o service progress. I really appreciated his over communicating which I was not used to from this dealer. I’m happy to say that BJ under promised and over delivered in a very positive way. The loaner was also very helpful. More

A huge shoutout to BJ Alger- Service mgr at Land Rover in Chantilly VA! He consistently goes above and beyond to ensure my car is serviced correctly and efficiently, always keeping me informed throughout the Chantilly VA! He consistently goes above and beyond to ensure my car is serviced correctly and efficiently, always keeping me informed throughout the process. His professionalism, honesty, and genuine care for his customers make him a standout in the industry. I wouldn’t trust my vehicle with anyone else. Thank you BJ. Keep it up the good work. More

James was amazing and very helpful in fixing the issue with my Range Rover Sport. He went above and beyond to make sure I get the top notch service. with my Range Rover Sport. He went above and beyond to make sure I get the top notch service. More

Car was there longer than expected but William was super helpful and secured a loaner! Thanks for your great customer service William! helpful and secured a loaner! Thanks for your great customer service William! More

Kevin the service manager is the absolute best. If you lose him, the business will suffer. Hope this is recognized. He is incredibly responsive, professional and always puts customers first. We If you lose him, the business will suffer. Hope this is recognized. He is incredibly responsive, professional and always puts customers first. We would have left this dealership if it weren’t for Kevin! More

Great and friendly and was happy to hear that my was ready faster than expected! ready faster than expected! More

Excellent service by BJ Algeria. He found a solution to a long outstanding problem. He followed-up with each issue I had. He found a solution to a long outstanding problem. He followed-up with each issue I had. More

Amazing location! Extremely happy with the services of Romel and BJ. I switched to this dealership which is further away because of my phone interactions with BJ. He i Extremely happy with the services of Romel and BJ. I switched to this dealership which is further away because of my phone interactions with BJ. He is courteous, informed, and shares his knowledge with the consumer. He’s patient when answering questions and offers amazing overall customer service. 1000% times better than the nightmare I consistently experienced at the Tysons location. Thank you so much for your professionalism and courtesy BJ! More

William in service is awesome very friendly very accommodating always willing to above and beyond accommodating always willing to above and beyond More