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Jaguar Land Rover Willow Grove
Willow Grove, PA
388 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 388 reviews
February 26, 2014
I have purchased several vehicles from Bob Nicholls and have even referred a few friends and family to him at the Willow Grove dealership. His expertise and professionalism is no less than impeccable. have even referred a few friends and family to him at the Willow Grove dealership. His expertise and professionalism is no less than impeccable. More
by ndh09101978
Employees Worked With
Bob Nicholls
February 26, 2014
My experience of buying/leasing a new Landover was exceptional. Bob Nichols is a very hospitable, polite and gracious sales person. He showed us different new vehicles and was very patient in expla exceptional. Bob Nichols is a very hospitable, polite and gracious sales person. He showed us different new vehicles and was very patient in explaining the new features on the new automobiles. I would recommend my friends and relatives to buy at Landover Jaguar Willow grove because of their exceptional superior service. Thank you, Ms Jade King Bass More
by jadekingbass
Employees Worked With
Bob Nicholls
February 25, 2014
Mike was wonderful to work with. It was an excellent overall experience. I am extremely happy with my purchase and will definitely work with Mike and the Great Britains again in the future. overall experience. I am extremely happy with my purchase and will definitely work with Mike and the Great Britains again in the future. More
by smcg517
Employees Worked With
Michael Smyth, Jr
February 25, 2014
Re Michael Smyth Jr. One of best overall sales Re Michael Smyth Jr. One of best overall sales experiences ever encountered. I found his knowledge, candor and dry humor refreshing and honest. Ver Re Michael Smyth Jr. One of best overall sales experiences ever encountered. I found his knowledge, candor and dry humor refreshing and honest. Very seldom in a new car presentation have I found a salesperson that combines the qualities of informative, friendliness, honesty, and humor with that of customer best interest. Michael did, and even though we did not complete the purchase, I felt compelled to share these experiences, that both my wife and I felt during the three occasions that we visited. For the most part...the purchase came to a halt after I discovered my potential trade in vehicle from Carfax had a structural damage issue from 10 years ago that I had no idea would have such impact on trade in value. More
by rflowers536
Employees Worked With
Michael Smyth, Jr
February 25, 2014
Was introduced to Michael Smyth by Tom Burton, Michael took me on test drive, great communication skills about car and all features, no high pressure sales, gave me options on financing which were very he took me on test drive, great communication skills about car and all features, no high pressure sales, gave me options on financing which were very helpful, would highly recommend Michael to anyone looking for a Jaguar. Look forward to working with Great Britians in future and hope all of your representatives have Michaels personality. Pleasure to work with. JIM LOMBARDI More
by jpl7744
Employees Worked With
Michael Smyth, Jr
February 24, 2014
Mike Smyth Jr, is highly recommended for obvious reasons. I truly believe no one could possible match his professionalism, dedication, & overall service. It has always been an amazing experience overtime; an I truly believe no one could possible match his professionalism, dedication, & overall service. It has always been an amazing experience overtime; and I have full confidence it will continue for many more years. I have, and will continue to recommend Mike Smyth Jr. to my family, friends, patients and even "strangers" that's how strong I feel about his commitment to his clients. More
by trishaknott
Employees Worked With
Michael Smyth, Jr
February 24, 2014
Our sales experience with Yiannis Zographou was a Our sales experience with Yiannis Zographou was a pleasure. He was very helpful and we never felt pressured. All of our correspondences were answe Our sales experience with Yiannis Zographou was a pleasure. He was very helpful and we never felt pressured. All of our correspondences were answered in a timely matter and he was very knowledgable about the updated Range Rover Sport we purchased. We definitely recommend Yiannis as an excellent salesman. More
by kimmel7783
February 22, 2014
Mike is always very helpful and respectful on every car I have purchessed this is my 3rd car that I have bought from the willow grove jaguar/landrover and I'm sure I will buy again have purchessed this is my 3rd car that I have bought from the willow grove jaguar/landrover and I'm sure I will buy again More
by Phennessy39
Employees Worked With
Mike , Michael Smyth, Jr
February 21, 2014
You often hear about 'the stresses of buying a car'. These are not the voices of people who shop at Land Rover Jaguar Willow Grove. Though my family members have purchased cars here before, I was car'. These are not the voices of people who shop at Land Rover Jaguar Willow Grove. Though my family members have purchased cars here before, I was going to buy my first vehicle (October. 2013 Jaguar XF Supercharged). My inexperience caused some obvious concerns that were quickly set aside by the incredible staff. They not only sold me the car, Mike Jr and Kim made sure that I understood each step of the process. They were attentive, quick to answer all of my questions, and informative with those answers. Though I did not intend to speak to their service team so quickly, a large screw punctured my tire at a car wash. I spoke to both Brandon and Bob on separate occasions. Both were helpful and consistent in discussing what they thought would need to be done and what the cost would be. The next day, someone drove to my office, picked up the car, and dropped off a loaner. Before I cut out for the night, my car was repaired and back at my office for me to take home. Things will inevitably happen to a vehicle, knowing I have someone I can trust and rely on when they do happen takes away a lot of stress associated with it. Thank you LR and Jaguar of Willow Grove! You have a customer for life. More
by dmsantos16
Employees Worked With
Kimberly Dane, Michael Smyth, Jr, Bob Snyder, Brandon Best
February 20, 2014
Just wanted to acknowledge what a great experience we had Just wanted to acknowledge what a great experience we had with Michael Jr. Smyth. We purchased a new Jaguar XF. We had always been a BMW owner Just wanted to acknowledge what a great experience we had with Michael Jr. Smyth. We purchased a new Jaguar XF. We had always been a BMW owner until we went to test drive a Jag with him one day. We were sold. His professionalism and knowledge of the car won us over. The transaction was easy and he went over everything with us. He also spent alot of time going over all the features when we picked the car up. He puts the customer first and does an exceptional job answering all the questions we had. We look forward to upgrading a bigger model with him when our lease is done. I will definitely recommend both him and the dealership to all I know. More
by EBunch09
Employees Worked With
Michael Smyth, Jr
