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Jaguar Land Rover West Columbia - Service Center

Clarksville, MD

4.8
332 Reviews

332 Reviews of Jaguar Land Rover West Columbia - Service Center

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October 04, 2023

My visit to West Columbia was pain free. Tom is great to work with. He explains everything so you can clearly understand. He is amazing. More

by MOEBARBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
September 30, 2023

The customer service was very good from beginning to end while my vehicle was getting serviced. More

by Christi Dorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna from customer service, Mike in service and Arnold in sales
September 30, 2023

Great customer service! Friendly, knowledgeable & helpful. Scheduled my appointment quickly and answered all of my questions. More

by WILLIAMS.TAYLOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
September 28, 2023

Our Jaguar F Pace was returned due to Engine Light coming on again after new part was replaced. Part was found to be defective and was replaced. So far everything is okay. Was given Loaner to use as promi More

by DMDAHLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Tom
September 28, 2023

Thank you for the timely and No hassle repair. Your customer care is much appreciated! More

by TME0609
Recommend Dealer
Yes
Employees Worked With
Tom
September 26, 2023

Our salesman Larry Seiler did an outstanding job from the beginning to the end! Please thank him on our behalf! More

by Big Boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Seiler
September 26, 2023

This was a great experience! My rep was Mr. Tom Mathews and his professionalism and attention to detail was top notch! I will definitely be back for sure in the near future! Than More

by msbscuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mathews
September 25, 2023

I have been an Evoque customer at Coleman Land Rover for several years now. It has always been a great experience and service was handled with great care and expertise. The Service Managers have always be More

by IDONLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
September 23, 2023

Once the repair was approved by Land Rover they fixed the RR’s coolant system right up! They got it fixed ahead of schedule too. More

by jplewington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
September 22, 2023

I had both my cars in the shop and they got them fixed asap. Tom, my service manager, kept me in the loop all the way.they are the best. More

by jplewington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
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