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Jaguar Land Rover West Columbia - Service Center

Clarksville, MD

4.8
314 Reviews

314 Reviews of Jaguar Land Rover West Columbia - Service Center

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February 26, 2025

Tom was very helpful with my situation. Unfortunately, due to issues beyond his control, my vehicle cannot be serviced, Tom was very professional throughout the ordeal. More

by raymond.bowen
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Aria was amazing, cordial, professional, humble and sincere. I would definitely refer others to him and come back to deal with aria personally. More

by MAC12
Recommend Dealer
Yes
Employees Worked With
Aria Teherani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

1 word awesome Very knowledgeable regarding my truck Solution driven and great customer service 10 stars More

by BRYAN_A03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Excellent service, the sales person gave me a very detailed explanation of the car care needed going forward. More

by attybee10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Great customer service ! !! I love how willing the team was to assist with the services and making sure all my needs were met! More

by IBRAHIIM.DIAKITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

We have been very pleased with the service department. They are prompt with their repairs. More

by RJMASLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

As always, the overall experience was fantastic. Specifically, I got an appointment fairly quickly, and they finished before expected. For years, I had always dealt with the same service coordinator More

by Chris C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jenkins
January 10, 2025

Amber provided exceptional service by communicating throughout the process.. Thank you very much gh gg More

by kfew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Jenkins
January 08, 2025

Great service department, no available rentals for extended service was disappointing, still like them a lot. More

by rbutler23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Jenkins
January 06, 2025

Customer service, scheduling, and conflict resolution were exceptional. Marcus was also very professional and reasonable. More

by wharri4253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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