Jaguar Land Rover West Columbia

Brought in my just purchased (used) 2023 RRS and had a great experience - went through the service history of the car, checked it out, did necessary service - out the door before noon. great experience - went through the service history of the car, checked it out, did necessary service - out the door before noon. More

Mr. HOWARD and Mr. Marcus showed me compassion, very concerned and helpful while trying to retain my new second key for my vehicle. I would like to say, thank you very much to his team.. concerned and helpful while trying to retain my new second key for my vehicle. I would like to say, thank you very much to his team.. Top shelf class👍🏽 More

Excellent service advisors. They were professional and knowledgeable and got my issues addressed timely and accurately. They were professional and knowledgeable and got my issues addressed timely and accurately. More

⭐️⭐️⭐️⭐️⭐️ Five-Star Service Every Time! I’ve been taking my car to Jaguar Land Rover West Columbia for years, and I can truly say the level of service has been consistently exceptional. My I’ve been taking my car to Jaguar Land Rover West Columbia for years, and I can truly say the level of service has been consistently exceptional. My service representative, Tom, has been absolutely outstanding. He is knowledgeable, patient, and always goes above and beyond to make sure everything is done right. Tom takes the time to explain what’s needed, keeps me updated throughout the process, and makes every visit smooth and stress-free. It’s rare to find someone who genuinely cares about the customer experience, and Tom does exactly that. Because of his professionalism and the overall quality of service, I’ll continue to bring my vehicle here for many years to come. Highly recommend! More

I already did one. I never met Marcus Dominguez. So I can't really rate him. However, I am rating him based on the emails he sent to me and "T" at Car Max in Ellicott C I never met Marcus Dominguez. So I can't really rate him. However, I am rating him based on the emails he sent to me and "T" at Car Max in Ellicott City. But I did work with Tony Derrenberger and got NOWHERE! More

Amazing staff, the new General Manager Howard Hubbard was hands on along with Mike Arata the Pre-owned Manager. They really earned our business for life. This is my 4th Jaguar. hands on along with Mike Arata the Pre-owned Manager. They really earned our business for life. This is my 4th Jaguar. More

Great experience. Tom has been providing outstanding service; Mechanics are well trained and on point. Tom has been providing outstanding service; Mechanics are well trained and on point. More

Good follow up on service needs identified during inspection. Repair times were quick and met my expectations. inspection. Repair times were quick and met my expectations. More

The employees are very friendly and the service was great. I have not had any issues thus far. great. I have not had any issues thus far. More

Donald is very knowledgeable and helpful. He made our buying experience of Range rover sport autobiography very easy. Thank you Donald. He made our buying experience of Range rover sport autobiography very easy. Thank you Donald. More