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Jaguar Land Rover West Columbia

Clarksville, MD

4.8
479 Reviews
Visit Jaguar Land Rover of West Columbia today, where nobody beats a Jim Coleman deal! We have a huge selection of Land Rover vehicles including LR4, Range Rover, Range Rover Evoque, and Range Rover Sport. If you are looking for a pre-owned vehicle, then you have come to the right place. We have a wide selection of pre-owned vehicles all of which have the high level of quality that you should expect from us. If you are looking for Jaguar and Land Rover parts or service, then we can help you out there too. We have been operating in Clarksville for over 14 years, and we vow to always treat our customers as honored guests in our showroom. We serve all the surrounding areas including Ellicott City, Baltimore, Silver Spring, and Columbia.
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12500 New Car Drive

Clarksville, MD

21029

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Showing 479 reviews

June 04, 2025

Pleasure doing business at West Columbia, all my experiences have been met with professionalism and courtesy More

by kellybarr0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

My customer service rep Tom was fantastic. He was great from the start to finish. Great job More

by jdslip1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Tony has been absolutely fantastic to deal with. One phone call takes care of the problem. More

by jaihind1947
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Tony Derrenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Marcus is an amazing service advisor. He is knowledgeable about my car and is quick to make sure everything is running well for me. I was so happy with my first non routine service issue. More

by christymenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Their flexibility and impeccable service is unmatched! I always feel well taken care of when I visit their shop! More

by MELISSABURIAN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Simone Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Mr. Donald Bonsu Sir, I just wanted to thank you for making my Range Rover purchase such a smooth and enjoyable experience. Your professionalism, know More

by gwilliams16
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Will Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Bonsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Great service. Tom, my service advisor, was informative, personable, knowledgeable and extremely helpful in matters of maintaining my vehicle. Kudos!! More

by MS.TSUMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Review of Jim Coleman Jaguar Sales Experience Positive Aspects Let me begin by acknowledging the professionalism and warmth of the team members I interacted with. From the initial communication to finali More

by guy.mincey
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Simone Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Arata
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Duncan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Jaguar Land Rover West Columbia responded

Thank you for this very detailed review of your experience with our business, you raise valid points and we are working on several items you brought to awareness in your review. We use our clients feedback to improve overall customer satisfaction, and are grateful for the constructive approach and overall positive note.

May 28, 2025

Hats off to Will Brown, John Goldring, Debbie Bell and Simone Durbin as this was an absolutely exceptional buying experience More

by adam@sippio.io
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simone Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Goldring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Jaguar Land Rover West Columbia responded

Thank you for highlighting the staff that made your experience memorable in such a positive way- we put much emphasis on customer satisfaction and service from first greeting to the last wave good bye, it's great to know we are on the right track.

May 27, 2025

Tony my service POC was very patient and professional. That visit was my first and I had questions. He also kept me informed during my stay about recommendations and work done. More

by OADELAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Derrenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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