Jaguar, Land Rover, Volvo Cars of Indianapolis
Indianapolis, IN
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Professional and courteous as always. My service advisor Jim Maslanka kept me very well informed on repairs being fone and was most helpful. My service advisor Jim Maslanka kept me very well informed on repairs being fone and was most helpful. More
The added option for them to pick up and drop off my car was very nice! They communicated the status of my car via text and were very responsive when I asked questions. Very friendly and I did not feel pres was very nice! They communicated the status of my car via text and were very responsive when I asked questions. Very friendly and I did not feel pressured to do services I didn’t want. Highly recommend! More
Good salesman, stay away from used car manager Rick. He’s the prototypical pushy salesman that urged me to “just put it on a credit card”. He’s the prototypical pushy salesman that urged me to “just put it on a credit card”. More
Solid hassle free transaction. Easy to deal with and not a lot of hidden closing fees that other dealerships slip in at closing. Great selection of vehicles. Easy to deal with and not a lot of hidden closing fees that other dealerships slip in at closing. Great selection of vehicles. More
Daniel Syvrud went above and beyond to ensure that all my concerns were promptly addressed and solved, even after the sale was completed. I worked with Brandon Leamer primarily through text and email, and w concerns were promptly addressed and solved, even after the sale was completed. I worked with Brandon Leamer primarily through text and email, and we successfully reached an agreement on a pre-owned purchase. Upon my arrival, the paperwork, efficiently and accurately prepared by Ben Darland, was ready for me to finalize the transaction. I was promptly assisted by Darrin Turner with looking over the vehicle, although Daniel Syvrud stepped in to assist when I raised a concern about the vehicle. I must express my utmost appreciation for these four gentlemen's exceptional dedication to ensuring customer satisfaction. They consistently prioritized my comfort without applying any form of pressure. Their professionalism, coupled with their approachable demeanor, made the entire experience effortless. I strongly believe that everyone at Tom Wood Volvo can learn valuable lessons from these outstanding individuals, particularly Daniel Syvrud. More
Found our 2018 Honda Pilot exactly as advertised. Fairly priced from the outset. Raina the salesperson was great to work with. She had the finance team search for financing, but when they couldn’t Fairly priced from the outset. Raina the salesperson was great to work with. She had the finance team search for financing, but when they couldn’t match our credit Union rates she didn’t push the issue. Taking delivery went smoothly on a Saturday. Unfortunately the title team was out of office so we’re still working that issue, but it’s in process. Overall a good buying experience. More