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Jaguar Land Rover Tysons Corner - Service Center

Vienna, VA

4.6
227 Reviews
Call Service Center (703) 893-1700

227 Reviews of Jaguar Land Rover Tysons Corner - Service Center

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September 26, 2024

Very Professional, Courteous and extremely Knowledgeable. Tommy explained everything in detail and gave his expert opinion on what I needed done. More

by L_hunter06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Rougeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Jaguar Land Rover Tysons Corner responded

It’s always our goal to make sure our customers feel valued and taken care of. Thank you for your thoughtful review; we’re happy that you enjoyed your time with Tommy and us! We’re excited to help with all your future automotive needs.

September 19, 2024

Excellent service from representative and all staff. Professional and friendly. Squeezed me in in a pinch. More

by ingrids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerges
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Sep 23, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you so much for the glowing review. We are so glad to hear that the service provided was friendly and professional. We hope you will visit us again next time.

July 31, 2024

Tommy was great to work with and continuously provided updates regarding my vehicle while I waited, I highly recommend Tommy and this dealership, More

by Jacy08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Rougeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for the nice review. We're happy to hear you had a pleasant experience. We hope to see you again soon.

July 13, 2024

Excellent in customer service! Experienced mechanics. Welcoming environment! Kevin is well experienced Advisor. He Explain the process and follow up from start to finish. Excellen More

by TGained
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Jaguar Land Rover Tysons Corner responded

We appreciate your review. It's good to know you had a positive experience. Thank you for your support.

June 29, 2024

Bad customer service. They don’t answer the calls. My car was not fixed. Left message for the manager two days ago. Still no one has called me back. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nacir Assaadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Milena Argueta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Jaguar Land Rover Tysons Corner responded

We are sorry to hear about your experience. Please reach out to us at careteam@rosenthallandrover.com for further assistance while we look further into this.

March 11, 2024

It always be very clean and customer service is very pleasant and service is great. More

by darrenp57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for your 5 star review, we really appreciate it!

February 08, 2024

Good service, great advisors. Alex is very helpful and goes the extra mile to ensure customer satisfaction. The Land Rover advisors are always ready to assist when needed. More

by Shawnaf25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Rougeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Jaguar Land Rover Tysons Corner responded

We're delighted to hear about your positive experience with our service and advisors!

January 31, 2024

Amazing service. Very efficient staff. Alex was super professional and yet very friendly. Got my car back in 2 hours fully cleaned and car washed 👍 More

by hansa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Jaguar Land Rover Tysons Corner responded

We appreciate your fantastic 5-star review! It's wonderful to hear that you had an amazing experience with our efficient and professional staff, especially Alex. Thank you for choosing us, and we look forward to serving you again in the future.

January 31, 2024

I received good service at this location, I recommend everyone to go here for their services. More

by AAbdoun50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for your recommendation and positive feedback! We appreciate your support and look forward to serving you again in the future.

January 22, 2024

Just a great dealership with excellent customer service, I have been satisfied every time that I've visited. More

by gray101257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for your fantastic 5-star review and your continued satisfaction with our dealership and customer service. We greatly appreciate your support and look forward to providing you with excellent service during your future visits.

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