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Jaguar Land Rover Tysons Corner - Service Center

Vienna, VA

4.6
227 Reviews
Call Service Center (703) 893-1700

227 Reviews of Jaguar Land Rover Tysons Corner - Service Center

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December 05, 2024

I have been a customer at Rosenthal Jaguar for 20 years. I can’t imagine driving another brand! More

by lost_bend_6r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerges Morkos
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Feb 06, 2025 -

Jaguar Land Rover Tysons Corner responded

We appreciate your positive feedback! Our team is dedicated to top-notch service, and we’re happy to hear you had a great experience.

December 02, 2024

My associate Gerges was fantastic. He explained everything and got me all situated relatively quickly. More

by fubar77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerges
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Dec 04, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for your 5-star rating and kind words! Knowing you had a positive experience with us makes all the difference. We’re always here to help with anything you need!

November 11, 2024

GREAT SERVICE, TOMMY IS THE MAN! COMMUNICATION IS KEY AND TOMMY WAS THE BEST AT RESPONDING IN A TIMELY MANNER. More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Rougeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words and for letting us assist you! We’re excited to continue serving you in the future.

November 11, 2024

Great customer service from the beginning. Car was done exactly when they said it was More

by Stokey2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Jaguar Land Rover Tysons Corner responded

We truly appreciate your positive feedback! It’s our pleasure to serve you, and we’re here for anything you need.

November 08, 2024

Alex wonderfully handled servicing my vehicle, including coordinating with the warranty company. I would highly recommend Jaguar Tysons for quality service! More

by timothydnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Jaguar Land Rover Tysons Corner responded

We’re overjoyed to hear about your positive experience with us! Our team is dedicated to creating a stress-free and enjoyable environment for all our customers. Your support motivates us to continue delivering excellent service. Thank you for trusting us, and we’re here for you whenever you need us!

November 08, 2024

I’ve always had a good experience here. Very courteous and knowledgeable staff. Great customer service More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in svc department. Name started with a C
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Nov 18, 2024 -

Jaguar Land Rover Tysons Corner responded

We’re thrilled to hear you enjoyed your time with us! Thank you for your trust, and we’ll always be here for you.

November 07, 2024

Excellent customer service from the young Lady who checked me in for the Oil change. Very professional and polite. The one thing I admire is my Jaguar is a 2018 and no one tried to say there are big p More

by tdp67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nacir Assaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Sava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Rougeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Matteson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Ugarriza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for the fantastic review! We’re so pleased to know you felt taken care of during your time with us. Our team works hard to ensure every experience is seamless and enjoyable. We look forward to assisting you again in the future!

October 28, 2024

Superb, superior workmanship, always. Service advisors ensured I was kept updated and informed. Milena and Gerges have been awesome. Service appointment extended a bit longer this time th More

by detoxes-union-0g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for sharing your experience with us! We’re delighted to know that your visit was a positive one and that our team met your expectations. Your feedback is invaluable and inspires us to continue striving for excellence. We hope to see you again soon!

October 23, 2024

This dealership has shown nothing but respect during our visit. From the time of purchase to now. More

by dhambric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Jaguar Land Rover Tysons Corner responded

It’s fantastic to hear you had a pleasant experience with us. We appreciate your business and hope to see you again soon!

October 21, 2024

I been coming thwre for service for years, this time was the worst experience i had, can was not cleaned and i the cashier (young woman 6pm) was as rude as i have experienced any where More

by josephghe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Scharff
Report | Print
Oct 25, 2024 -

Jaguar Land Rover Tysons Corner responded

We are sorry to hear about your experience with us and sincerely apologize for any communication issues during your service appointment. Please reach out to us at careteam@rosenthallandrover.com for further assistance while we look further into this.

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