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Jaguar Land Rover Tysons Corner - Service Center
Vienna, VA
227 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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227 Reviews of Jaguar Land Rover Tysons Corner - Service Center
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August 19, 2025
Just completed my 40K service with Rosenthal Land Rover Tysons Corner (1592 Spring Hill Road, Vienna, VA 22182) — an outstanding experience! My MY23 Defender 130 was handled with care by a top-tier serv Tysons Corner (1592 Spring Hill Road, Vienna, VA 22182) — an outstanding experience! My MY23 Defender 130 was handled with care by a top-tier service team. Tommy Rougeux, my service advisor for over two decades, continues to deliver exceptional service. From pre-service check-in and scheduling to walking through any issues and arranging a proper dealer-based loaner, Tommy ensures everything runs smoothly — and he got my Defender back to me promptly. Although MY23 is the first production year for the D130, Tommy’s deep experience with the Defender line goes back to the D90 and D110 from MY20. He’s an award-winning Land Rover professional, and it shows — he seamlessly coordinates between Sales and Service, keeps communication clear, and is always transparent and professional. If you haven’t worked with Tommy yet, now’s the time to book an appointment. If you drive a Defender and are in Bethesda, beep hello! And if you don't have one but are considering -- AND YOU SHOULD -- go see Mike Paluh, Sales at Rosenthal Land Rover Tysons Corner! (And yes, Rosenthal has the best espresso/latte machine in any dealership lounge... not that I hang out there excessively. 😉) More
by Eric E. - Bethesda
June 03, 2025
Tommy always provides the highest professional diagnosis and service for my Range Rover Sports. I trust and respect his help. and service for my Range Rover Sports. I trust and respect his help. More
by LRKAO
Employees Worked With
April 25, 2025
Great service experience again for our Jaguar! Tommy & Steve helped get everything done quickly and efficiently and Alex helped us with getting our vehicle back from service. Great staff and nic Tommy & Steve helped get everything done quickly and efficiently and Alex helped us with getting our vehicle back from service. Great staff and nice facility. We will service there again gladly! More
by SSDISENGAGED
February 01, 2025
Excellent service! Took great care of my car. Look forward to dealing with them again in the future. Took great care of my car. Look forward to dealing with them again in the future. More
by Michael Adcock
Employees Worked With
December 24, 2024
The service department showed poor communications, even after multiple promises that they would provide updates and responses to my questions. It is now 3 weeks since my appointment and neither service no after multiple promises that they would provide updates and responses to my questions. It is now 3 weeks since my appointment and neither service nor parts has ever responded. More
by Dana
Employees Worked With
December 19, 2024
Alex is such an empathetic and friendly representative. I appreciate the team there understanding my needs and being so accommodating. I appreciate the team there understanding my needs and being so accommodating. More
by Erich.hosbach
Employees Worked With
December 17, 2024
Excellent service leadership by Jennifer. Also very appreciative of valet service to home. Failure is the automated update, which is not updating and drains the battery. Also very appreciative of valet service to home. Failure is the automated update, which is not updating and drains the battery. More
by SirKz
Employees Worked With
Jennifer
December 11, 2024
Another seamless experience. Parts were priced right and available quickly. The staff was great and efficient. Tommy in service and Juan & Marquis in parts helped point me in the Parts were priced right and available quickly. The staff was great and efficient. Tommy in service and Juan & Marquis in parts helped point me in the right direction. Great job all around. Thanks again More
by SSDISENGAGED
December 10, 2024
The service department team is professional and welcoming when I need to drop my XJ off for maintenance. The team provides me with calls regarding any item of concern and costs involved or additional time ne when I need to drop my XJ off for maintenance. The team provides me with calls regarding any item of concern and costs involved or additional time needed to perform the maintenance. They recognize the importance of client relationships. More
by david.folcomer
Employees Worked With
