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Jaguar Land Rover Tysons Corner - Service Center

Vienna, VA

4.5
221 Reviews

221 Reviews of Jaguar Land Rover Tysons Corner - Service Center

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December 19, 2024

Alex is such an empathetic and friendly representative. I appreciate the team there understanding my needs and being so accommodating. More

by Erich.hosbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Excellent service leadership by Jennifer. Also very appreciative of valet service to home. Failure is the automated update, which is not updating and drains the battery. More

by SirKz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
December 11, 2024

Another seamless experience. Parts were priced right and available quickly. The staff was great and efficient. Tommy in service and Juan & Marquis in parts helped point me in the More

by SSDISENGAGED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Rougeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

The service department team is professional and welcoming when I need to drop my XJ off for maintenance. The team provides me with calls regarding any item of concern and costs involved or additional time ne More

by david.folcomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

I have been a customer at Rosenthal Jaguar for 20 years. I can’t imagine driving another brand! More

by lost_bend_6r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerges Morkos
December 02, 2024

My associate Gerges was fantastic. He explained everything and got me all situated relatively quickly. More

by fubar77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerges
Dec 04, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for your 5-star rating and kind words! Knowing you had a positive experience with us makes all the difference. We’re always here to help with anything you need!

November 11, 2024

GREAT SERVICE, TOMMY IS THE MAN! COMMUNICATION IS KEY AND TOMMY WAS THE BEST AT RESPONDING IN A TIMELY MANNER. More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Rougeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jaguar Land Rover Tysons Corner responded

Thank you for the kind words and for letting us assist you! We’re excited to continue serving you in the future.

November 11, 2024

Great customer service from the beginning. Car was done exactly when they said it was More

by Stokey2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jaguar Land Rover Tysons Corner responded

We truly appreciate your positive feedback! It’s our pleasure to serve you, and we’re here for anything you need.

November 08, 2024

Alex wonderfully handled servicing my vehicle, including coordinating with the warranty company. I would highly recommend Jaguar Tysons for quality service! More

by timothydnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jaguar Land Rover Tysons Corner responded

We’re overjoyed to hear about your positive experience with us! Our team is dedicated to creating a stress-free and enjoyable environment for all our customers. Your support motivates us to continue delivering excellent service. Thank you for trusting us, and we’re here for you whenever you need us!

November 08, 2024

I’ve always had a good experience here. Very courteous and knowledgeable staff. Great customer service More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in svc department. Name started with a C
Nov 18, 2024 -

Jaguar Land Rover Tysons Corner responded

We’re thrilled to hear you enjoyed your time with us! Thank you for your trust, and we’ll always be here for you.

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