Jaguar Land Rover Tysons Corner

Craig Faunce - Superb Craig Faunce is one of the singularly most responsive, attentive and honest sales person I have ever run across in any industry. He gave me good advi Craig Faunce is one of the singularly most responsive, attentive and honest sales person I have ever run across in any industry. He gave me good advice, offered an honest price and communicated with me throughout the entire process. For me, it's the challenging issues that define a good or bad customer service experience. During my dealings with Craig we encountered one of those issues. He stayed on top of it, communicated with me constantly and made every effort to make sure I was happy. He couldn't have handled the issue better and I sincerely appreciate his involvement. As long as I own a Land Rover, Craig will be my sales person. More

Amazing I REALLY REALLY wanted an LR4 before they were all gone!!!! LR is discontinuing these cars! I met Andy through a friend of mine who also had a great I REALLY REALLY wanted an LR4 before they were all gone!!!! LR is discontinuing these cars! I met Andy through a friend of mine who also had a great experience with Andy! I think I started "dropping" into LR Tysons about 6 months ago. I immediately liked Andy and knew that I would eventually buy my car from him as soon as I could get my husband on board. I lost track of how many times I went in to test drive one of the LR4s! Every single time Andy greeted me with a smile and a handshake and eventually a hug! If I needed a Carfax report he would email it to me in minutes. Liked a car? Printed me out the specs so I could take it home. He was never pushy! When it came time to buy I also visited LR Chantilly and while Sean was nice others were not as nice. Every time I walked into LR Tysons someone welcomed me. In the maybe 6 now 7 months nobody was ever short with me OR walked away from me(that happened with another employee at Chantilly not Sean). Anyway I got the car. But it wasn't THE car. Andy fixed that. He worked tirelessly to make me happy. The car I wanted was at another dealership. Apparently you just don't move a car from one to another especially one that is becoming non existent. Andy, Shawn and the GM(whom I never met but did thank) all worked together to get my dream car. I really can't say enough about Andy or the people here. If you decide on a Rover there is only 1 place to go and that is to Andy at LR Tysons! More

Amazing Customer Service!! Must ask for Reda Habati I went car shopping at Rosenthal Jaguar Land Rover last Friday Night to look at the new F-Pace. My wife and I were greeted by Reda Habati, who made u I went car shopping at Rosenthal Jaguar Land Rover last Friday Night to look at the new F-Pace. My wife and I were greeted by Reda Habati, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. Reda was very informative, kind and he answered every question of ours patiently. He is the only person I would ever purchase a vehicle form going forward. He singly handedly made me a Jaguar/Land Rover owner for life. More

Ask for Reda Employee Reda was helpful for everything. Ask for him! He values your happiness and getting it just right! He will be there for you and will do what h Employee Reda was helpful for everything. Ask for him! He values your happiness and getting it just right! He will be there for you and will do what he can to get you what you need and want. Best service. More

Great service Craig at Rosenthal is wonderful! He goes out of his way to get my car and not to inconvenience me with my work hours. I have the confidence that my ca Craig at Rosenthal is wonderful! He goes out of his way to get my car and not to inconvenience me with my work hours. I have the confidence that my car has been repaired and is safe to drive when brought back to me and at a reasonable price. I have priced many other dealerships which charge way too much. I feel Rosenthal and Craig and his team take care of me. Highly recommend them to anyone More

Amazing Service! If you decide to purchase a car from Rosenthal Jaguar Land Rover, then I highly recommend you ask for Reda. He helped us purchase a vehicle and he was If you decide to purchase a car from Rosenthal Jaguar Land Rover, then I highly recommend you ask for Reda. He helped us purchase a vehicle and he was so great! He really took his time to help us find the perfect vehicle for us and I ended up buying a vehicle I am very happy with all thanks to him. He's a very patient person and I am confident he will help anyone purchase their dream Land Rover/ Range Rover! More

easy, relaxing and no pressure visit Craig was a very easy going sales guy, not pushy and annoying. I would highly recommend working w/him at the dealership. Personable and knowledgeabl Craig was a very easy going sales guy, not pushy and annoying. I would highly recommend working w/him at the dealership. Personable and knowledgeable- just what you need when making a big purchase. From a sales person's perspective, I found the experience very rewarding. Thank you to Craig and his team! More

Great overall buying experience I hadn't bought a new car in nearly 14 years, but when I saw the FPACE, I knew I had to have one. I worked online and over the phone with Craig Faunc I hadn't bought a new car in nearly 14 years, but when I saw the FPACE, I knew I had to have one. I worked online and over the phone with Craig Faunce, who was so patient with me, even as the diesel versions saw months of delays. It was SO worth the wait, though, when I finally picked it up. The test drive, explanation of the vehicle's features and purchase negotiations were beyond expectations, and I am a very happy owner. More

Now you know the rest of the story. Good day! A brief testimony of GOD's perfect plan; My wife and I were dating some 23 years ago and I bought her a little toy red jaguar sedan and said "someday A brief testimony of GOD's perfect plan; My wife and I were dating some 23 years ago and I bought her a little toy red jaguar sedan and said "someday baby". I had completely forgotten about it and she never brought it up again. I never knew that she kept the "little red jag sedan" all these years. On Dec 30th 2016 after finishing work in Tysons Corner and content to head home to begin the new year long weekend, the Spirit of the Lord had other plans and revealed right before I got on 495N that I should turn around and head to the nearest Jaguar dealer. Though I live in Glen Burnie, it became clear - Rosenthal Jaguar was where I was to go - Please note -Jaguar was not on my radar and neither was a car for my bride." I was looking at SUV's to replace my work vehicle. As I curiously exited my old PT Cruiser, wondering what I was doing there, I heard a voice, "Can I help you?" It was Reda Habati. I immediately sensed his caring heart and his true calling as well - not to sell me a car but to build a relationship that could potentially pass on to eternity. I knew I wasn't leaving without a car. I was at ease and overwhelmingly blessed. One ride one prayer in Jesus name one car - a red 2016 Jaguar sedan. Wow! There are several more testimonies of GOD's Hand in this but for now, I would share; Reda is a true gentleman, caring, respectful, courteous, filled with joy and clear with his intentions to work for us. Jonas, the detail specialist was such a joy and blessing as well. They completed every aspect of our test drive, the offer, the detailing and the delivery with utter professionalism and even still, felt like family to me. This was Divinely appointed and there is still much more of this marvelous story yet to unfold and to be told someday. For now let me close; My wife drove the XF home and was so filled with joy at it's ride and acceleration and comfort but most of all she can't stop talking about the color of her new "red" Jaguar sedan. All glory to GOD and may HE prefer your journey that you would experience even more joy, if possible, than I had working with Reda Jonas Ogan (GM) and Tyler (Finance) at Rosenthal Jaguar in Vienna VA. Blessings in Jesus name. Love you all! More