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Jaguar Land Rover Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
588 Reviews
Thank you for choosing Jaguar Land Rover in Tulsa, Oklahoma. Land Rover Tulsa has the highest customer service in the region. We are a family-owned dealership group that has been in the Tulsa market for over 43 years, thanks to our loyal customers who appreciate the Jaguar Land Rover Tulsa's level of service. Whether you're considering a Land Rover Discovery Sport, Range Rover Evoque, Range Rover Sport or Range Rover, our sales staff is eager to share their knowledge and enthusiasm about these extraordinary vehicles. Our sales and service personnel also take pride in serving as your trusted advisors and strive to develop relationships based on integrity and trust, with our goal to provide an unparalleled ownership experience. We suggest you browse our inventory of New and Pre-owned inventory.
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3905 S Memorial Dr

Tulsa, OK

74145

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Showing 588 reviews

December 05, 2023

Excellent. It was a very good and easy experience. Service advisors were both professional and helpful. More

by mossherb
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
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Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Leigh, Thank you so much for your kind words and 5-star review. We really appreciate your business and value your feedback. safe travels to you and yours!

December 05, 2023

Excellent service especially because of John The extremely expensive service was done at 50000 miles instead of 60000 but John said it wasn't just about miles and had some excellent points More

by cagraves2000
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
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Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Cheryl, Thank you for sharing your experience with John in service! It is always a pleasure to work with you and we can't thank you enough for taking the time to leave us this 5-star rating. Safe travels to you and yours!!

December 05, 2023

All I can say it's a nice place which doesn't deliver as nice of service. I wish it did and have better professionals to diagnose the problem from the very beginning especially when Dealership kept my car o More

by albert.sandhar
Recommend Dealer
No
Employees Worked With
John Arbuckle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
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Dec 06, 2023 -

Jaguar Land Rover Tulsa responded

Hi Albert, thank you for your post. While we always appreciate feedback, we’d like to clarify and address some of the points you made. Your vehicle is a 2016 diesel that we have never seen before, was not purchased from us, was purchased by you earlier this year, and had recently been in an independent repair facility but was not running when we received the vehicle. We performed a DEF system service in which we drained and refilled/reset the system and got the vehicle running. We shared with you that we would perform test drives after DEF service and drove the vehicle 22 miles to ensure it was running properly. We also clearly informed you that this may only be the first step in a repair process that could go well beyond a DEF service and to let us know if the light came back on. A diesel Range Rover is a complex vehicle and we’re sorry you’re experiencing issues with it, but please don’t post negative comments about our factory certified technicians because you’re upset about the expense or process required to repair your vehicle. As far as loaner vehicles, they are available when booking an appointment far enough in advance, which wasn’t done in this situation.

December 05, 2023

Excellent response time. Excellent communication as to required repairs. Impressive sense of the importance of customer service More

by dgs4ou
Recommend Dealer
Yes
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Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Dan, Thank you for your glowing feedback! We're delighted that you found our response time, communication and dedication to customer service impressive. We strive for perfection and would love to know if there's anything specific that would have turned your experience into a five-star one. Your insights are invaluable, and we're committed to making every aspect of our service exceptional. We look forward to your continued support and the opportunity to enhance your experience even further.

December 05, 2023

Usually excellent. Lately the attention to detail has been missing. It appears the shop guys are not putting in the extra effort I have seen in the past. Have been usin More

by alan38
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
Report | Print
Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Alan, Thank you for your long-term trust in our service. We appreciate your honest feedback and apologize for any recent lapses in attention to detail. We value your loyalty over the past 25 years and are committed to addressing this concern. Your feedback is crucial in helping us maintain the high standards you've experienced in the past. Please feel free to reach our directly if there's anything specific you'd like us to address. We look forward to the opportunity to regain your full confidence.

December 05, 2023

Very good service Awesome costumer attention Very friendly, very good taking care, hospitality and great communication More

by marceloeduardocardozo
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
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Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Marcelo, Thank you so much for your glowing review! We appreciate your business and look forward to being here whenever it is you may need us again!

December 05, 2023

Always friendly, courteous and right on time. All issues are always addressed. Being provided with a courtesy is also very appreciated. More

by Tami68peters
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
Report | Print
Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Tami, Thank you so much for sharing your experience with us with this glowing five-star review! We appreciate your business and value your feedback.

December 05, 2023

They were very professional and got me in and out of the store with no hassle. Great car buying experience More

by dpintegrityfirst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Honnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Jaguar Land Rover Tulsa responded

Daniel, Thank you for your glowing review! We're delighted to hear that you had a seamless and hassle-free car-buying experience with us. Our team strives to provide professional service, and we appreciate your positive feedback. Enjoy your new car!

December 01, 2023

Very professional, courteous,good communication, knowledgeable on everything being done to the vehicle. Service went above and beyond. More

by corleystacy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Jaguar Land Rover Tulsa responded

Stacy, Thank you so much for your kind words! Your feedback is invaluable to us and we can't thank you enough for taking the time to give us a modern-day high five, thank you so much for your business, we look forward to serving you again in the future!

November 30, 2023

Service attentive and helpful. Waiting area comfortable, phone calls generally returned promptly and useful overall. More

by fugitive264
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Loehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2023 -

Jaguar Land Rover Tulsa responded

Richard, Thank you for your positive review! It's wonderful to know our attentive and helpful service, comfortable waiting area and prompt phone call responses contributed to your positive experience. Your feedback is invaluable, and we're committed to maintaining this level of service. Thank you for choosing us!

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