Jaguar Land Rover St. Petersburg

My wife and I were looking for a Mercedes Benz SL63 AMG and found our dream car on line at Crown. We were dealing with Dean both through email and over the phone before finalizing the detal and then flyin and found our dream car on line at Crown. We were dealing with Dean both through email and over the phone before finalizing the detal and then flying down to Tampa from St Louis. Through the whole process Dean and Later Marc, were very helpful, knowledgeable and courteous at all times. They both went the extra mile for us and it made our experience a pleasent and enjoyable one. More

Dean was very professional and courteous during this transaction for a 2010 E350 at the Crown dealership. He worked diligently to find the right car for my needs and processed the paper work in record t transaction for a 2010 E350 at the Crown dealership. He worked diligently to find the right car for my needs and processed the paper work in record time. This buying experience was easily the best I have experience in the 40 years I have been purchasing cars. I would recommend him to anyone. More

I WAS IN THE MARKET FOR A NEW CAR. AFTER LOOKING AT THE JAGUAR XJ ON THE INTERNET,I INQUIRED ABOUT THE CAR. RYAN SANDERS RESPONDED TO MY INQUIRY IMMEDIATELY AND AFTER TALKING WITH HIM I DECIDED TO MAKE THE JAGUAR XJ ON THE INTERNET,I INQUIRED ABOUT THE CAR. RYAN SANDERS RESPONDED TO MY INQUIRY IMMEDIATELY AND AFTER TALKING WITH HIM I DECIDED TO MAKE THE 30 MILE TREK TO CROWN JAGUAR TO TEST DRIVE THE CAR. RYAN WAS THE MOST HELPFUL CAR SALESMAN I HAVE EVER DEALT WITH. WE TEST DROVE 3 DIFFERENT XJ'S AND RYAN WAS SO PATIENT AND HELPFUL TO ME AS AN INDECISIVE CAR BUYER. RYAN HAS A GREAT KNOWLEDGE OF THE CAR AND HIS EXPERTISE WAS A GREAT HELP TO ME IN MAKING MY DECISION TO BUY THE XJ. I CAN'T SAY ENOUGH ABOUT RYAN'S PATIENCE AND HELPFULNESS DURING MY SHOPPING/PURCHASING EXPERIENCE. I WOULD RECOMMEND RYAN TO ANYONE WISHING TO PURCHASE A NEW JAGUAR. KEN FECK, THE SALES MANAGER WAS VERY GOOD TO WORK WITH AS WE DISCUSSED THE TRADE-IN AND PRICING ISSUES. I WAS IMPRESSED WITH THE LACK OF PRESSURE INVOLVED WITH THE PURCHASE. I HAD A MAXIMUM AMOUNT I COULD SPEND, AND LUCKY FOR ME KEN WORKED WITH ME AND WE WORKED OUT A DEAL. USUALLY THIS IS THE HARD PART OF A NEW CAR PURCHASE, BUT I ENJOYED WORKING WITH KEN TO ARRIVE AT A MUTUALLY BENEFICIAL AGREEMENT. KEVIN ROBERTS THE FINANCIAL DIRECTOR EXPAINED ALL THE NUANCES OF THE PAPERWORK AND OPTIONS TO ME AND WAS VERY ORGANIZED. WAS GREAT. I WOULD RECOMMEND THIS DEALERSHIP TO ANYONE WHO WANT A PLEASANT CAR BUYING EXPERIENCE! THANKS AGAIN RYAN! More

We drove to St. Pete from Nova Scotia -- over 2000 miles in 6 days -- in our 2005 X-type. When we arrived there was a humming noise in the rear end, which turned out to be a bearing problem. Rick and his in 6 days -- in our 2005 X-type. When we arrived there was a humming noise in the rear end, which turned out to be a bearing problem. Rick and his mechanic handled me right away, getting the car up for inspection within a hour of my arrival and with a diagnosis and price in short order. (I expected to have to wait at least a week for an appointment.) While I was waiting, Dean answered my questions about the new car line-up and also about the Mercedes C-Class line. He looked into the rules for importing back to Canada and what he did not know, he found out before I left the shop. Dean then arranged for a loaner (a 2011 XF) which was in great condition. A few hours later, he called to say that due to the age of our car, one of the bolts could not be loosened and the housing around the hub would also have to be replaced. The cost was going up almost $300, but he offered the option of a used part, which I rejected. (When I picked up the car, he showed me the part with the stripped bolt.) The only down-side of my experience was that I had to return to the shop after almost getting back to downtown because I had forgotten to leave the key for the loaner. Since the key remains in your pocket, it was not in my hand when I got out of the car, and with all the paperwork and checking the old part, Edyta forgot to ask for it. She apologized, accepting responsibility for what was certainly my 'senior moment' error. More

Working with Matt Taneja was the best car buying experience I have ever had!!  He is extremely knowledgeable and will do everything to ensure your are taken care of from the moment he meets you.  It experience I have ever had!!  He is extremely knowledgeable and will do everything to ensure your are taken care of from the moment he meets you.  It was like buying a car from a great friend, no hassle no sales pitches, just top of the line service!  Michal Niezbecki is one of the best Sales Managers I have ever met.  He ensures you get the best deal possible and will do everything to in his power to get you the best deal.  Marc Israel, Business Manager, ensured all my paperwork and financing was in order from the moment I walked into the Crown show room. These guys work well together and hard for the customer! Matt, Mike, Marc, took great care of me in getting me into my BMW 7 Series and truly helped my wife and I with our growing family.  Thank you all very much! Regards, Daniel Santangelo More

On August 30th I visited Crown Pre-Owned and met Dean Landman. He showed me a gorgeous Antiqua Blue XK8 convertible. It was love at first sight! Dean was extremely helpful with working out a few details Landman. He showed me a gorgeous Antiqua Blue XK8 convertible. It was love at first sight! Dean was extremely helpful with working out a few details to complete the transaction. The service department provided a new loaner until my "new" car was ready for delivery. I am thoroughly pleased with all aspects of my car buying experience. Dean Landman is a true professional and I will recommend him and Crown at any opportunity. As my birthday was the 29th and my annuversary was coming up on September 6th, I decided this would be the perfect gift. I love it - thanks Dean for the special time and effort. More

I came in at 7PM Monday, June 18th not knowing that they closed at 7:30PM a wonderful sales came out by the name of Karl Peterson we told him which 3 cars we wanted to see. Karl went in and got all 3 keys. closed at 7:30PM a wonderful sales came out by the name of Karl Peterson we told him which 3 cars we wanted to see. Karl went in and got all 3 keys. He stayed with us until after 8PM. Karl did an outstanding job and his customer service was awesome! After leaving that evening I told my hisband thats the SUV I want the next morning he went and and started the process for purchase. We went back Tuesday and everything was ready to go. Karl took the time to show us everything on the SUV and even set my phones up to work in it. I had concerns about my address being in my hummer and the next thing you know Karl is out there removing my home address from it. I LOVE MY ML 550 Mercedes it runs perfect and He along with everyone one else treated us GREAT! Thank you for the AWESOME service and GREAT customer service! Our next purchase we will be back to see Karl Peterson. THANKS KARL Sign Scott and Sherry W. ML 550 Mercedes purchase More

Al Kirschbaum was helpful and courteous as all the Crown Jaguar personnel were, but Al went above and beyond his sales person position. From the first time I talked to Al on the phone to the most recent ex Jaguar personnel were, but Al went above and beyond his sales person position. From the first time I talked to Al on the phone to the most recent experience of obtaining service, Al has coordinated everything and assisted me every step of the way. Al has rearranged his schedule, accommodated my schedule and even provided extra tokens of appreciation that I never expected. Prior to contacting Al, I had dealt with 3 other dealerships and none of them had the follow-through and communication skills that Al has portrayed throughout the researching, buying and "after-purchasing" phases of a new automobile. I could not have asked for a more pleasant buying experience. I highly recommend Al and Crown Jaguar to all of my colleagues and anyone else who is interested in a new car. In fact, I will not go anywhere else but to Al and Crown Jaguar for my service needs or future automobile purchases. More

I have been a satisfied customer of Crown Jaguar for 10 years. My latest purchase was about 2 weeks ago. My sales person, Diana Livernois, was extremely nice and professional in the way she attended me and years. My latest purchase was about 2 weeks ago. My sales person, Diana Livernois, was extremely nice and professional in the way she attended me and presented the car answering all the questions with precision and getting back to me with my inquiries and concerns on the next day. So I can say it was a very smooth and pleasing car buying exprience. Thanks Diana Livernois. Mey More