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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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May 25, 2022

Thank you Ruby for your assistance. You made our service appointment easy to manage. Land Rover Schaumburg is #1 More

by AJECC17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
May 24, 2022

Professional Greeting Very Clean Atmosphere Service personnel were polite and corteous Vehicle was clean and serviced properly More

by BAAAC5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier did not share her name
May 24, 2022

Ruby’s customer service is off the charts! Awesome communication and always goes above and beyond. More

by LESLI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
May 24, 2022

2 months with my car in the shop. I don’t have a loner car. More

by juan.segura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Peterson
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

May 23, 2022

Excellent customer service by Jason. Will request him next visit. He was Very knowledgeable and friendly. More

by GAFAUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

This dealership is full of deceptive business practices. The technician lied about things and their original price was 3k more than what they offered after I price checked them against another Range Rover d More

by ADAM.NOLAn
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Jason Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

May 20, 2022

Honesty would be a great idea and not trying to get people in just to charge $200 More

by GTILLY
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jason Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

May 20, 2022

Work performed was done to my satisfaction and in a timely manner, Communication was also good More

by ERICJAKE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

The service department has such a professional approach in taking care of your service needs. Due to my busy schedule, I have a limited amount of time and the team respects my expectations. Thank you. More

by MICHAEL.EESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
May 18, 2022

Exceptional customer service and service! Thank you to Jason! He’s knowledgeable, intelligent and cares about providing exceptional customer service! So impressive! Thank you! More

by JULIESOLOWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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