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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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June 04, 2022

Great service Friendly and informative Carlo was great and I received what I was promised More

by TOMDIO71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Rosentreter
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 04, 2022

Very nice people, good service they were quick. Nice waiting aera .Very good experience overall More

by SYLWIAG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 04, 2022

It is a clean and nice facility. Finance manager is great to work with. Service department can use improvement. When I called at first I was told the issue I had could not be fixed. More

by futons.07.gems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqueline Easley, Ronnie Robles
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

May 30, 2022

Pleased with the level of service from making the appointment to drop off. Communication was from Carlo kept me up to date and aware of what was going on with my vehicle through the whole process. More

by HEATHER.FISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

May 27, 2022

The communication from the service team (Christian Csavoy) is top notch. Always friendly and honest with the timeline. More

by JSLOSCH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
May 27, 2022

Car fixed and my service guy was great he kept me informed of what was going on at all times More

by DEAN36
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

Carlo went above and beyond to accommodate me he is the true definition of CUSTOMER CARE his care is priceless. More

by GUTC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Tomsa
May 26, 2022

I’m very satisfied and Carlo knows what is he doing. Great job and looking to comeback for my Discovery More

by 👌
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

Ruby is one of the most knowledgable service representative I had at Jaguar Schaumburg. I had an excellent experience. Thanks Ruby! More

by ALBA.COLAVITTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
May 25, 2022

Excellent fast service with expert technicians and friendly, caring and knowledgeable support team! The dealership is modern, up to date with a fabulous selection of cars. A nice touch is a beautiful More

by hitekfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Spitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva, Gary Rosentreter
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