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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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June 13, 2022

Great customer service. Carlo said he’d get in touch and keep me up to date and he actually did! I’m definitely going back for my service needs. More

by JLPFLEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 13, 2022

Screw head found its way into the sidewall of a rear tire. Without an appointment I dropped by Land Rover Schaumburg Carlo understood the situation and was able to locate and install a new tire quic More

by MARTIN_OMALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 10, 2022

Jason did a good job explaining service need on my car. We selected the one are necessary. The whole process feels professional. More

by AL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 10, 2022

Good attendance and really knowledgeable in what you guys do I really like how you guys do your job More

by CHRISTINAGONZALEZ818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 07, 2022

The sales guy was amazing! The service Department was horrible. No communication was given when I brought my car in for service and I waited 2.5 hours for a spare tire More

by najmali123
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure of anyone’s name
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

June 07, 2022

Carlo is always a great help. Very knowledgeable I can always trust in. He always help with any problem. More

by NISARSIDHU7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 07, 2022

The staff here is extremely friendly and helpful every single time I’ve been there. Christian is such an asset to this dealer ship. I sure hope he is appreciated . This time I also met a couple new women More

by D.ORSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela and Jessica in Sales , Ruby Ilyayeva
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 07, 2022

Awesome team of people who take the time to make you feel comfortable and treat you with respect. More

by SARGE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 06, 2022

Thank you for your service, was glad with the outcomes. Great communication skills and definitely make customers priority. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 06, 2022

This is my second Range Rover from this dealership. From sales to service this dealership is the best. More

by SOLOMON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

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