Land Rover Schaumburg - Service Center

Very professional for the entire experience. The only area I need to consider when purchasing my next car is the lifetime maintanence cost of owning a Land Rover. Still a great ride but the past year of area I need to consider when purchasing my next car is the lifetime maintanence cost of owning a Land Rover. Still a great ride but the past year of non standard cost to operate have been way over the top More

My entire experience with the jaguar sales and service department was excellent! Each time I visit the Schaumburg location I am welcomed with a fast, fun, and friendly staff. department was excellent! Each time I visit the Schaumburg location I am welcomed with a fast, fun, and friendly staff. More

Miss Motorwerks Service Upon arrival, was greeted nicely by a porter. He directed me inside, service rep was not very personable. Felt like I was disturbing him. When aske Upon arrival, was greeted nicely by a porter. He directed me inside, service rep was not very personable. Felt like I was disturbing him. When asked about expenses and items being preformed, he did not say anything, just "that's what's required and that's the cost". No further explanation. Felt the service required was not necessary, but to keep warranty, you have no choice! Requested a loaner car, they gave me the smallest range rover possible. I drive the largest range rover & other dealers I work with will give you something comparable, if not the same car (Mercedes, BMW). I have clients I must drive with and this was very inconvenient. I appreciate the loaner, but do something better than the littlest car. Pick up was efficient. More

Service experience The new service department is quite nice and big! The quality of service is good but does come at a very hefty price! Very expensive! The new service department is quite nice and big! The quality of service is good but does come at a very hefty price! Very expensive! More

Good service experience i stopped in to get a third key "programmed" and was surprised by the length of time it took -- who knew!?! And even though i was there for over an i stopped in to get a third key "programmed" and was surprised by the length of time it took -- who knew!?! And even though i was there for over an hour, waiting, there service team took care of me and other "getting to know your car" issues i was having with my new 2019 RR Autobiography. I was incredibly pleased with their service and professionalism. The only reason they didn't get 5 stars from me is because many of the settings of the car had been changed -- seat memory, dashboard configuration, time (switched to 24 hr), etc. Why, i have no idea and i was out of the garage by the time most of this came to my attention. Otherwise, i was quite satisfied. More

I needed service for my jaguar Anthony was very nice and helpful. Called me to let me know they needed to keep the car overnight then called in the morning when it was ready Anthony was very nice and helpful. Called me to let me know they needed to keep the car overnight then called in the morning when it was ready More

Well done! Everything was handled very well and in a timely manner. Luckily everything was under warranty, so even better. The service department was very he Everything was handled very well and in a timely manner. Luckily everything was under warranty, so even better. The service department was very helpful and explanatory. The dealership looks very nice and professional, and everyone was very nice. More

First time into this shop Paul helped me... Awesome customer service, efficient and accommodating. What more can you ask for... thanks for everything, we’ll be back! customer service, efficient and accommodating. What more can you ask for... thanks for everything, we’ll be back! More

Had an service appointment. Good customer service no complaints. Takes good care of customers and make sure the customer is satisfied. Thank you for your service provided. complaints. Takes good care of customers and make sure the customer is satisfied. Thank you for your service provided. More