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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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May 07, 2020

Speedy Service I had arranged my vehicle to be dropped at dealership with my own transport company and it ended up being delayed and I missed my scheduled appointmen More

by Abigail.Seger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020

Lack of communication from your service department. We had to call you to finally find out that your company had to order the parts. We understand why we had to wait a week to order the parts. But at leas More

by MPPMAIL
Recommend Dealer
No
Employees Worked With
We're not sure if it was Anthony, Anthony Nitti
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

May 01, 2020

Stephen was open and honest with me. He was attentive and he didn’t try to sell me something I didn’t need. The service mechanic did a quality job as well. More

by TIMOTHYHUGHES1
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2020

fix trom nice guys to work with done faster than said car was washed over nice customer service seemed to care more than others glade i bought my land rover th More

by sisto298
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walter
April 23, 2020

Excellent service not star service more like diamond service from the time I met with Darren and the patience he had with me to the closing of the deal with Raul. More

by GUTC21
Recommend Dealer
Yes
Employees Worked With
Raul Tomsa, Darren Little
April 22, 2020

Exceptional Service For years I would travel an hour and a half away to the other Range Rover Dealer across town. Not any more! The service at Hoffman Estates Range ROv More

by TRIBU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2020

Great service & follow up. Stress free loaner, quick fix on LR4 & returned to me sparkling clean. I had a part on order and your service team reached out to me. Very kind. More

by MJDIDO
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2020

Excellent and speedy service by Paul and Steve and bill / thank you for always doing a great job and excellent follow up - u guys are the best! More

by ADELE1
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill hans, Paul Walter
April 16, 2020

Great service, it went exactly as planned, and everything works fine now. They even cleaned & refueled it for me. Friendly staff and a clean shop. More

by drparro
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walter, Anthony Nitti
April 14, 2020

Working with the dealership was extremely easy. Sales and management staff were very responsive and diligent in returning calls / messages. Will definitely return for future business as well as recommend fri More

by BROOKSNA
Recommend Dealer
Yes
Employees Worked With
Jon Hert
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