Land Rover Schaumburg - Service Center
Schaumburg, IL
603 Reviews of Land Rover Schaumburg - Service Center
Speedy Service I had arranged my vehicle to be dropped at dealership with my own transport company and it ended up being delayed and I missed my scheduled appointmen I had arranged my vehicle to be dropped at dealership with my own transport company and it ended up being delayed and I missed my scheduled appointment. Once the vehicle was dropped Stephan reached out and I had let him know what was wrong and all the delays I experienced. He ensured the vehicle would be looked at and repairs completed asap. Low and behold Stephan had everything done before the end of the hour. Will continue to use this dealership for all i need! More
Lack of communication from your service department. We had to call you to finally find out that your company had to order the parts. We understand why we had to wait a week to order the parts. But at leas had to call you to finally find out that your company had to order the parts. We understand why we had to wait a week to order the parts. But at least give us an update. Nobody bothered to tell us when and why we had to wait until following week. We had to make the call to get any information why there was a delay. We did not have this problem when the jaguar/Land Rover service was located at Higgins road More
Stephen was open and honest with me. He was attentive and he didn’t try to sell me something I didn’t need. The service mechanic did a quality job as well. he didn’t try to sell me something I didn’t need. The service mechanic did a quality job as well. More
fix trom nice guys to work with done faster than said car was washed over nice customer service seemed to care more than others glade i bought my land rover th nice guys to work with done faster than said car was washed over nice customer service seemed to care more than others glade i bought my land rover there More
Excellent service not star service more like diamond service from the time I met with Darren and the patience he had with me to the closing of the deal with Raul. service from the time I met with Darren and the patience he had with me to the closing of the deal with Raul. More
Exceptional Service For years I would travel an hour and a half away to the other Range Rover Dealer across town. Not any more! The service at Hoffman Estates Range ROv For years I would travel an hour and a half away to the other Range Rover Dealer across town. Not any more! The service at Hoffman Estates Range ROver is exceptional. Stephen always quickly replies to my text messages. The service is friendly, quick and efficient. I can't recommend this dealership enough. More
Great service & follow up. Stress free loaner, quick fix on LR4 & returned to me sparkling clean. I had a part on order and your service team reached out to me. Very kind. on LR4 & returned to me sparkling clean. I had a part on order and your service team reached out to me. Very kind. More
Excellent and speedy service by Paul and Steve and bill / thank you for always doing a great job and excellent follow up - u guys are the best! thank you for always doing a great job and excellent follow up - u guys are the best! More
Great service, it went exactly as planned, and everything works fine now. They even cleaned & refueled it for me. Friendly staff and a clean shop. works fine now. They even cleaned & refueled it for me. Friendly staff and a clean shop. More
Working with the dealership was extremely easy. Sales and management staff were very responsive and diligent in returning calls / messages. Will definitely return for future business as well as recommend fri management staff were very responsive and diligent in returning calls / messages. Will definitely return for future business as well as recommend friends and family. -Anderson B More