Land Rover Schaumburg - Service Center
Schaumburg, IL
603 Reviews of Land Rover Schaumburg - Service Center
Servicing my Jaguar F-Type at Jaguar Schaumburg Dear Customer Service, I want to personally thank you for doing a great job in servicing my 2015 F-Type. Your service team is outstanding and very Dear Customer Service, I want to personally thank you for doing a great job in servicing my 2015 F-Type. Your service team is outstanding and very knowledgeable every time I bring my Jaguar in for service. Mr. Paul Walter went above and beyond to look after my Jaguar F-Type service needs. I had scheduled the Jaguar F-Type to have my brakes serviced but instead Mr. Paul Walter informed me it was not time to service my brakes. Instead there was a list of service needs that needed to be completed once your service technicians evaluated my Jaguar F-type. Mr. Paul Walter could have taken advantage of me be replacing my brakes instead he stepped up and looked after my Jaguar F-Type true needs at this time. Mr. Paul Walter knows how to build trust and be honest with the client. This type of service advisor is hard to find. Jaguar Schaumburg is lucky to have Mr. Paul Walter as a trusted employee who genially looks after the clients needs. Best regards, Walter Chmura More
General Service Stephen at the service dept was extremely efficient . He called me first thing had car dropped off to my house and got the job done quickly. Stephen at the service dept was extremely efficient . He called me first thing had car dropped off to my house and got the job done quickly. More
Ruby was awesome! Tremendous follow up initiative which was appreciated! Worked with us to perform items that reflected our end goal. I would recommend her for employee of the month! was appreciated! Worked with us to perform items that reflected our end goal. I would recommend her for employee of the month! More
Great service it is nice not to have to make an appointment for in oil change also the waiting area is very nice and prompt service appointment for in oil change also the waiting area is very nice and prompt service More
Wheel key for locking nuts missing. Service person says key for locking wheel nuts was missing in my kit. Since I have never taken it out before I must have been delivered a vehicle wit Service person says key for locking wheel nuts was missing in my kit. Since I have never taken it out before I must have been delivered a vehicle with that part missing. Then service person says he looked but couldn't find it - or was it taken out and not put back? Then he says they always use the master key, well if that is the case why would the technician have even looked in the first place? The excuses don't add up. So now I have locking wheels with no key. Disgraceful. Additionally, your service dept. prices are ridiculous. $2,550.00 for brakes? Seriously? I have made arrangements to have them done elsewhere for $1,000.00 less. More
Superb service as always, completely went over my 1993 Defender 90 and kept me updated along the way. Fixed all issues and advised on other potential issues. For Landrover classics it’s the place to go👍 Defender 90 and kept me updated along the way. Fixed all issues and advised on other potential issues. For Landrover classics it’s the place to go👍 More
Took in my Jaguar F-Pace for maintenance service. Received free Land Rover loaner and my car was finished ahead of schedule. New dealership building was nice and clean. Received free Land Rover loaner and my car was finished ahead of schedule. New dealership building was nice and clean. More
Excellent service from Paul Walter and the service dept. Paul provided daily communications and got my Rover fixed quickly. Would highly recommend Paul and their service dept! Paul provided daily communications and got my Rover fixed quickly. Would highly recommend Paul and their service dept! More
Best Experience Yet From my arrival until the service was complete Mr. Walter was professional and courteous. He kept in touch on a regular basis to update me on the pro From my arrival until the service was complete Mr. Walter was professional and courteous. He kept in touch on a regular basis to update me on the progress of the service. The loaner vehicle was excellent. All in all very happy with this dealership. More