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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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June 05, 2020

Better service This was my first visit since the Ziegler group took over the dealership and I can tell you that you can see the change. 100% better More

by LPIETRO750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in the customer service department
June 05, 2020

Always Excellent Paul the service manager and his team always do an amazing job, the customer service is always the best. It's a 45 minute drive from my house and I do More

by MICHELLE.MCCULLOUGH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Walter
June 05, 2020

Very reasonable Seemed reasonable in their diagnosis and needs for what car needed, not pushy. Comfortable waiting area, wifi worked to get some correspondence done. More

by ASANFORD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Great job! It was my first visit and great experience from the start. From the young lady I spoke to, to make an appointment to the man that checked me in and out and also the man that I inquired and pur More

by GARRYK06
Recommend Dealer
Yes
Employees Worked With
Paul Walter, James Russo
June 04, 2020

Good experience with good people Ruby helped me through the issues with my vehicle and she is a remarkable and professional person to deal with. My highest recommendations for her and More

by QUESTER40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby, Dan Wright
June 04, 2020

The service was great but they forgot to put my front plate back on. Which was an a but annoying but it was mailed back to me. More

by ANCMERC21
Recommend Dealer
Yes
Employees Worked With
David Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Hert, James Russo
June 04, 2020

Ruby was very professional and knowledgeable and great to deal with. She was very prompt and car was done when promised. I definitely recommend them. More

by Bazari12
Recommend Dealer
Yes
Employees Worked With
Ruby
May 25, 2020

My service was easy to schedule, completed a day sooner than predicted and was flawless. The service staff are friendly and the waiting room is clean and comfortable. More

by drparro
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wright, Paul Walter, Anthony Nitti
May 25, 2020

Always leave this place upset and feeling like I’ve been taken advantage of. I vow to never return. Wish I never bought a vehicle here. Always takes so long and costs too much and they don’t seem to care ab More

by 3HALL
Recommend Dealer
No
Employees Worked With
Stephen Pavlik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

May 20, 2020

Always a pleasure to work with Steve and Paul in the Servive Depattment. Making an appointment is quick and easy and the work is well done. I would recommend this dealership to others. More

by TAYLORHM281
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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