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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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June 20, 2020

I had a great experience getting my car serviced. Steve was efficient and knowledgeable. I ended up needing a costly repair and steve was happy to explain why it was necessary to maintain value and safety. More

by VPS2019
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2020

Problem not fixed. Land Rover warranty means very little. My vehicle is under warranty and has an electrical issue. The electrical issue is that the screen keeps rebooting. I have researched this on the co More

by SODISHOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Pavlik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

June 18, 2020

When it comes to getting your vehicle serviced at this location you have to go see Stephen Pavlik. This guy goes over and beyond for me every time. Also, he always provides we with vehicle status updates. More

by sonofmars1989
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2020

Steve was great. No one I would rather take my car to. Great to see an employee like this in a dealership setting. Very friendly More

by rgrobnerjr2
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2020

Ruby was very pleasant and did a great job communicating the service status of our car. Thank you! We really appreciate the entire staff at Land Rover. More

by DEESLEY1
Recommend Dealer
Yes
Employees Worked With
Ruby, Paul Walter
June 17, 2020

Steve was so helpful and personable. He helped me understand what maintenance was needed on my car. I appreciate his honesty and will return again. Thank you. More

by VPS2019
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

Steve has always gone above and beyond when advising me the best options to service my 5iveT. I’ve always felt comfortable throwing the keys to him and telling him to get what needs to be done taken care o More

by gl4787
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

Had a wonderful experience with Steve Pavlik in the service dept. very courteous and efficient he made sure all my needs were taken care of immediately. More

by Gpav1342
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2020

Was having a issue with a rear tire. Was unable to set up a appointment. But due to the nature of my needs Paul was able to get my wife seen and taken care of in one day. He was very courteous and kind and t More

by KOSMALA.JAMES
Recommend Dealer
Yes
Employees Worked With
Paul Walter
June 15, 2020

Warranty Issue My SUV is under Warranty. Your dealer states that they can not locate the problem and will not fix my Vehicles. I have contacted my Lawyer to see wh More

by SODISHOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Pavlik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

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