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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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July 22, 2020

I took my car in on a Monday for a Service Required light. They gave me a loaner. They kept the car overnight. I picked it up the next day. A few days later, the Service Required light came on again. A More

by LiisaL
Recommend Dealer
No
Employees Worked With
Stephen Pavlik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Csavoy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

July 21, 2020

The service was excellent. I had major concerns that not one employee was wearing a face mask during my visit yesterday. I will not return. More

by BZHARRIS
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
July 20, 2020

Oil change was to expensive. They said they checked my fluids in the car but five minutes after leaving my light for low coolant turned on. They also left a mess in my car More

by maciek567
Recommend Dealer
No
Employees Worked With
Ruby Ilyayeva
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

July 18, 2020

As usual, as painless as possible. Bill gave me a great price, had my vehicle picked up and dropped. They even washed it inside and out. Thank you! More

by jassch
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hans
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2020

Everything about my recent visit for repairs was Everything about my recent visit for repairs was terrific, organized, efficient, polite. The only thing I would note is on the overall culture of t More

by okyou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Walter
July 16, 2020

I was very concerned about the lack of concern for health. There was not a single employee in the dealership wearing a face mask. This was a SHOCK given the state of the world. Very unprofessional and More

by MIAMIU1985
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

This was my first experience since Motorwerks sold the dealership. From pick up to regular text updates from Stephen, the entire experience was exceptional. Thank you. More

by Etilly918
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2020

Excellent service, rental vehicle was ready for pickup and drop off my vehicle. Great communication in vehicle being ready for pickup when it was ready. Great working with Christian. More

by RX8LOP
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2020

Great customer service. Everyone is friendly and professional. Rapid response, Very knowledgeable. I am very pleased to be a customer and look forward to using them again. More

by ANNETTE_LARA
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2020

I scheduled service which was done in a timely manner and I knew when I scheduled the appointment I knew there were no rental cars and when they found out about me Having to rent a car they reimbursed me for More

by jim_bec
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
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