Land Rover Schaumburg - Service Center

good service and very nice good talking care to answers all questions and problems good details all questions and problems good details More

Friendly and accommodating. Planning on purchasing a new car in the near future from this dealer. Ruby our Lane manager is great! Planning on purchasing a new car in the near future from this dealer. Ruby our Lane manager is great! More

Great experience. Listening to the customer is tantamount to ensuring desired results. The service team-front and back - all had my best interest in mind and worked Listening to the customer is tantamount to ensuring desired results. The service team-front and back - all had my best interest in mind and worked in unison to listen first and then deliver 100% on their promises. Will definitely continue to use and recommend them for Jags and Rovers as well as other premium brands! More

My last experience was perfect. From being cheerfully greeted in the garage to dealing with service advisor Christian to getting a loaner and to receiving my car in perfect conditio From being cheerfully greeted in the garage to dealing with service advisor Christian to getting a loaner and to receiving my car in perfect condition. 5 stars for sure! More

I informed the service advisor what I thought the problem could be with my car. They called me a few days later to say that they solved the issue and that it was not what I was predicting. I was informed th could be with my car. They called me a few days later to say that they solved the issue and that it was not what I was predicting. I was informed that I could pick up my car. Shortly thereafter I received another call indicating that the problem occurred again and they needed to do $600 worth of diagnosis. I approved and they ultimately told me that the problem was what I had initially predicted to them. So I received a $600 charge just for them to confirm what I already knew. More

Five star dealer… I highly recommend Jason Palmer in the service dept for any and all of your Jaguar and Range Rover Recalls and or service concerns… sales team looks top-notch and it’s a beautiful building service dept for any and all of your Jaguar and Range Rover Recalls and or service concerns… sales team looks top-notch and it’s a beautiful building, with a convenient location 🍀 More

Always on-time. Service manager always communicates clearly service needed and any surprises. Immaculate waiting area. Service manager always communicates clearly service needed and any surprises. Immaculate waiting area. More

I booked a service appointment for June 2. I finally got my car back June 13th. I don’t think the dealer’s phone work for outgoing calls - all the times they promised to call back - the only t I finally got my car back June 13th. I don’t think the dealer’s phone work for outgoing calls - all the times they promised to call back - the only time we spoke was when I called them. Horrific customer service. More

Wonderful service. Jason is the bes. He was attentive and infinitely patient with my 100 phone calls Jason is the bes. He was attentive and infinitely patient with my 100 phone calls More

Above and beyond customer service! Very happy and will definitely recommend LandRover Schaumburg. Everyone is very nice, professional and courteous. Exceeded all my expectations. Very happy and will definitely recommend LandRover Schaumburg. Everyone is very nice, professional and courteous. Exceeded all my expectations. More