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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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July 29, 2020

Excellent service and Stephen Pavlik is absolutely superb and has taken great care of us as customers. EXCELLENT CUSTOMER SERVICE ALL AROUND! COS AND NANCY More

by Nbarabba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Russo
July 28, 2020

I brought my car there to have it serviced for dying out on me at a red light the car completely shut off on me I know it was not the on and off feature they couldn’t find out what was wrong with it so I’m More

by corvette9002003
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

After botching an oil change the dealership made no attempt to rectify their error. This forced me to take time off of work and take a taxi. I received no apology and was blamed for the problem by Chri More

by MIKE.BARRY2
Recommend Dealer
No
Employees Worked With
Bill Hans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Csavoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

July 25, 2020

It was seamless and professional. I loved working with Ruby. The place was spotless and the loaner car I received was spectacular. (First time jaguar owner- not used to this level of service!). A+. More

by CARRIELPADEN
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
July 25, 2020

Nice and clean environment good service from Christian you can rely on his advice I’ve been your client for a long time he’s the only one I trust. More

by ETIONGSON
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2020

Service is absolutely amazing. Great service. Fast service. Cleanliness best. Cares about the customer. Very informative and helpful over the phone. Finish service fast. I love this place! More

by Nealfasurgeon
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wright, Paul Walter, Christopher Peterson, Anthony Nitti, Ruby Ilyayeva
July 23, 2020

Christian made sure my car was repaired the same day and provided excellent customer service. Christian updated me on the progress of my car during the day. More

by FCARDOZE
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2020

Good dealership, crappy car, so I sold it already transmission modules replaced... along with a water pump and the leaking top glass when I first purchased the vehicle More

by joem1961
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2020

2007 Jaguar XK Convertible. Car was running great then, wouldn’t start. Worked with Stephen, First day complex issues ( needle in a hay stack ) Second day found problems. Consulted on cost, (fair price) More

by Mli4569
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2020

Service is excellent Honest people to work withOther Service is excellent Honest people to work with Other dealer in Naperville was terrible I plan on leasing all my future cars with this dealership More

by Furjo23
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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