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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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September 22, 2020

Christian was great. My car has been scratched a couple times when bringing it here. He made sure this time it wasn’t. Thanks again. More

by MAGGIEBARANOWSKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2020

I bought a 2010 Jaguar from a used car dealer, and brought to Jaguar Schaumberg because it needed some repairs. My service advisor Ruby was very pleasant, and kept me well informed of everything tha More

by JYOFON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
September 18, 2020

I put my truck in for the check engine light they kept it for 4 days and when my brother picked it up the check engine light was still in and it’s still on More

by AWALK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
September 17, 2020

Great experience with service. Quickly done. Would like the option of a loaner car for my next visit since the service will take 3 hours and I cannot stay due to work. Otherwise, everything went great. More

by Whitney
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

Went in for schedule service and was not satisfied, supposed to clean K and N air filters , and service technicians throws them away, I bought those filters to get better performance and then after he More

by RYSKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Csavoy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

September 14, 2020

Everyone I have met there are extremely focused on customer satisfaction. I have never had a bad experience. I have recommended you to a number of friends More

by DHHOALT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lev Akdemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Aigner, Ruby Ilyayeva
September 12, 2020

Service was outstanding and everyone had a great attitude! Made my experience worth while! My service advisor was the best I have dealt with in years. I will drive from Frankfort to Schaumburg just More

by ffenderson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Tomsa, George Katsikas
September 10, 2020

Even though the fix was somewhat complicated and prolonged, I had great communication and service throughout. It was also good to see employees wearing masks and providing a safe environment during More

by MPAIKMD
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2020

Great customer service and fixed my Bluetooth issue! From the beginning I was taken care of and the pick up was easy . Will be coming back More

by Denko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Nitti, Ruby Ilyayeva
September 08, 2020

The service advisor, Stephen, was really good. He made the experience 5-stars. He was very responsive and communicating through text made things very easy. More

by bmullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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