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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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July 01, 2022

The service team is amazing and very helpful during my service visit. Happy 4th of July More

by dburge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 30, 2022

Great experience, very informative, and fast service! Christian was an awesome Service Advisor, as well as Thomas in the Business office. Thank You Both! More

by MGORRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Tomsa
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 28, 2022

Service performed on time with good quality. Service center provided ride from and to dealership.Car was cleaned before returned More

by dweinstein1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 27, 2022

Very professional and friendly staff, who paid attention to the customer and assured that their needs were met. More

by JNOVAK9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 26, 2022

I received my car back with a problem that I had never experienced before. Audio, haptic feedback, navigation, USB were all not functioning. I immediately let them know of this problem when I picked up m More

by Brandonfin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlo Alvar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

June 25, 2022

Excellent service , Quality care , on-time service Comfortable environment got an appointment right away very polite More

by KIMSCRAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 23, 2022

Great service. . Car was clean and in great condition on return. Jason followed up with timely updates on things More

by TTGAUTAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 23, 2022

Jalen is the most help and considerate person I've met. From the first time he met me and my husband he was respectful and honest and always willing to help. When we come in he comes to speak and ask how e More

by nia12410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Triplett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylen, Christopher Peterson
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 22, 2022

They will charge way over priced and then hold car for couple of days and no vehicle for spares More

by JERZIBOY27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Nicoll, Vonce Isom
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

June 21, 2022

I would have like to not had to reset my service clock. I had to reset this myself to reflect that I had service completed. More

by GINEANJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Csavoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

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