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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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July 01, 2021

Outstanding customer service!Ruby was great! Very Outstanding customer service! Ruby was great! Very welcoming and friendly! More

by DON_DE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nelson , Ruby Ilyayeva
July 01, 2021

My service advisor was great in keeping me updated on what was going on with my car, but the service department had my car for 1.5 weeks and when I got it back, they still never buffed out the scratch on More

by SHAWN.SLAUGHTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Csavoy
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

June 29, 2021

Not good service!!! I don't recommend taking your car to get service here. More

by rzrocio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

June 29, 2021

Carlo was AWESOME! He was so friendly and accommodating- will definitely be back for future service needs! More

by ARENAS.JACQUELINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo
June 25, 2021

They lay special emphasis on customer support and always take the extra effort to keep vehicle in good condition. Key concerns are addressed and resolved in timely manner. Exemplary Service! More

by georges_60194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
June 25, 2021

I have only had my car for a year. Brought it in for scheduled maintenance. I appreciated the honesty of the service tech who said my car did. It need everything done since my mileage was so low as onl More

by LASTUMPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
June 24, 2021

Christian (service advisor) was not only prompt but was very knowledgeable More

by RIZBIMAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
June 22, 2021

Very courteous and accommodating staff. Quick service, in and out! More

by smigs76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
June 22, 2021

Recall work was done but took a bit longer than I expected. Personnel were cordial and helpful. More

by Mmaxwell89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo, Ruby Ilyayeva, Christian Csavoy
June 18, 2021

I've had my FPace for just a few months now. I'm supposed to go back to where I purchased it to save some money but the service was so outstanding that I don't want to go anywhere else. Thanks, my baby sound More

by ELENA.WISNIOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
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