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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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July 16, 2022

Service rep Christian is excellent. Service technician did an excellent job with my vehicle thanks More

by JANOSKO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 16, 2022

They were super busy but managed to get me in and take care of my problem. More

by SEANKATHY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 15, 2022

Couldn’t be happier! As always Jaguar service is as good as it gets! Car was fixed in a timely manner, and the car was super clean when I picked it up! Best Jaguar ser More

by NB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hans
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 11, 2022

Great customer service and handle my concerns very professional. Vehicle delivered as promised and timely. More

by RKLLIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hans, Christian Csavoy
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 08, 2022

Everyone was prompt, gracious, and professional. The showroom, where I waited for two+ hours, (as expected), was clean and I found a very usable workspace. No easy access to electrical outlets, but More

by RGW1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 07, 2022

Everybody was very nice and helpful and the service was excellent and it didn’t take long for the service and Hunter was very pleasant More

by patmitchell11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Spitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Bryniarski, Gary Rosentreter
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 06, 2022

Efficient, good communiation and problem solving. Comfortable waiting area. Fair and honest pricing.Than you More

by BARBARAMECCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva, Gary Rosentreter
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 05, 2022

Carlo and his team are excellent in service and knowledgeable on all aspects of Jaguar products. More

by MIKE.CASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 05, 2022

Everyone was very professional and courteous. The service work was done quickly with no problems. My vehicle was received fully cleaned inside and out. Great service. I would use them again. More

by TJP62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Peterson, Bill Hans, Ruby Ilyayeva, Christian Csavoy, Stephen Talarico
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

July 02, 2022

Carlo's customer service is amazing. He knew what I needed for my vehicle and took care of it. All service members are amazing as well. More

by PPATEL1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Csavoy
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager