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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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July 17, 2021

Carlo is professional, thorough, and keeps me informed at every step of the process. He explains what the technicians did and the approximate time ranges. More

by Raspberry 1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo
July 17, 2021

Very cooperative with the buying process, service is backed up at the moment. Communication on the service side could be improved. We’ll see if I use them in the future. More

by Porscheguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy, Nick Anton
July 15, 2021

This dealership/ service center is second to none. I drive from Milwaukee Wisconsin to have my Range Rover serviced as the customer service and quality of work are unequaled. More

by TJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
July 15, 2021

Great communications about vehicle service progress. Service area is clean. Staff are friendly and efficient. Especially like the electronic check on alignment and tire tread wear as you drive into serv More

by CHRIS@EVERBLAST.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva
July 14, 2021

Took the car for a check engine light they told me I need a new engine without an explanation what was done to the car what kind of test they perform after calling them next day to explain they said they cal More

by Antonidabrowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlo Alvar
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

July 14, 2021

Solved a difficult mystery on the second examination. We tried other mechanics with no success. Our Landrover Discovery was built in 2002.. No problem. Challenge accepted. More

by abboud.araco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
July 13, 2021

Didn’t completely fix my car and then charged me $750 more to complete the fix. Now the check engine light is on after getting car home! VERY frustrating!! Not good service!! More

by LJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Pavlik
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

LJR responded

Didn’t completely fix my car and then charged me $750 more to complete the fix. Now the check engine light is on after getting car home! VERY frustrating!! Not good service!!

July 12, 2021

The service was excellent. The staff was very professional and helpful. The work was done quickly and efficiently. Everything was done to my expectations and satisfaction. More

by SBERSSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
July 06, 2021

I think the tech did a great job I was little Confuse with the check in guy I share it with him I bought the key from a land rover dealership in at one time it made me feel like I still got the wrong key More

by frederrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Csavoy
July 01, 2021

They did a wonderful job servicing my vehicle. My Service Tech, Ruby went above and beyond to answer my questions and complete my vehicle issues in a timely manner. Give her a raise!! Sal More

by MFRIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
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