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Land Rover Schaumburg - Service Center
Schaumburg, IL
603 Reviews
603 Reviews of Land Rover Schaumburg - Service Center
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July 27, 2021
Ruby was very helpful , she kept us updated on status of vehicle . When she knew it was gonna take awhile she provided us a service loaner to use . 5 star service vehicle . When she knew it was gonna take awhile she provided us a service loaner to use . 5 star service More
by FDEROSA
Verified CustomerEmployees Worked With
Ruby Ilyayeva
July 26, 2021
Great service, very professional, always easy to contact, loved the atmosphere and people working at the dealer store, service was well done, Stephan is the best! loved the atmosphere and people working at the dealer store, service was well done, Stephan is the best! More
by Ciuozike
Employees Worked With
July 23, 2021
Stephen in service is a pleasure to work with! I’m never disappointed when I’m dealing with him! I’ll be back for my next service need! disappointed when I’m dealing with him! I’ll be back for my next service need! More
by RICKG2
Employees Worked With
July 22, 2021
Courteous and accommodating my SUV repair. Kept me updated and informed throughout. Carlo was helpful in working with me and setting me up with a loaner. updated and informed throughout. Carlo was helpful in working with me and setting me up with a loaner. More
by Raspberry 1911
Employees Worked With
Carlo
July 21, 2021
Very unsatisfied, my car has a cpo warranty. The Schaumburg dealership service dept. stated that the part on the motor is not under warranty when two other Jaguar dealership said it was under warran Schaumburg dealership service dept. stated that the part on the motor is not under warranty when two other Jaguar dealership said it was under warranty. Stephen the Schaumburg salesmen tried to charge me over 2000.00 for a radiator pipe and said that I needed two fans that was working properly. So as I explained to them that two other dealership will warranty the part they stated take it to them they will be committing a fraud act if they fix. He stated also we will not cover it under warranty and it will be a 200.00 diagnostic charge to get my car out of Schaumburg dealership or have the other Jaguar dealership to pay theminstead. I paid them the 200.00 and took my car to Imperial Jaguar and they fixed it same day no charge and stated I didnt need the two fans. Safe to say neither one of my Jaguar cars will never drive thru there service doors again. More
by LARNELLPIGRAM
Employees Worked With
July 20, 2021
Simply the most clean, organized, helpful, knowledgeable, and quick automotive service I have ever had!! I will definitely be a permanent customer. I left feeling confident my Jaguar had been fully serviced and quick automotive service I have ever had!! I will definitely be a permanent customer. I left feeling confident my Jaguar had been fully serviced and was provided with a complimentary loaner car so I was not stranded at the dealership. More
by SADIEJAKE1616
Employees Worked With
Carlos & Hunter
July 20, 2021
This dealership was very good. There customer service is excellent int opinion. I would take my vehicle there everytime!!! They know what they are doing. excellent int opinion. I would take my vehicle there everytime!!! They know what they are doing. More
by Mcclaintelyshia
Employees Worked With
Carlo
July 19, 2021
Great customer service. Car could not be worked on the same day, but ruby offered a loaner car and kept in touch throughout the inspection process same day, but ruby offered a loaner car and kept in touch throughout the inspection process More
by Rochelle
Employees Worked With
Ruby Ilyayeva
July 19, 2021
He is good and received and welcomes in gesture and they are good and working also have a good I will recommend to my friends are good and working also have a good I will recommend to my friends More
by VALLAMNAVEEN007
Employees Worked With
Other Employees :
Anthony Nitti, Bill Hans, Ruby Ilyayeva, Christian Csavoy
