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Land Rover Schaumburg - Service Center

Schaumburg, IL

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603 Reviews

603 Reviews of Land Rover Schaumburg - Service Center

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August 30, 2021

Great experience, we’ll done thoughful and on time for all the work. Alignment was the only required service for this time given an upcoming road trip. More

by CABANELASRREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

Ruby is excellent are her job and she is the main reason that I will continue to bring my vehicle for service at this dealership. More

by DIEGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
August 25, 2021

Great experience! No concerns whatsoever. Went in for recall. Explained clearly returned car clean and fixed. Carlo was great! How many more words do I need here? More

by LISACAPRETTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

Thanks Ruby for taking care of my vehicle!!!! Front door service was awesome and exactly what I needed to accommodate my busy work schedule. Thanks, Stacey More

by staceyfisher2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
August 21, 2021

The customer service from Ruby is just amazing. She is very sweet and understanding. She truly cares and follows up with any and all updates! More

by NYOUSU1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
August 20, 2021

Everything was great Christian was amazing person to work with for everything speed up for me! Also Jacklin was so helpful she saw sitting in waiting area frustrated while waiting for a ride she worked her m More

by amirah.echi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also Jacklin was an amazing! She was the one who helped me get back to work for providing ride for me to get back work on time , Bill Hans, Ruby Ilyayeva, Christian Csavoy, Jacqueline Easley
August 18, 2021

Great service provided. I appreciate them fitting me in and taking care of the car. Thank you and I will be back for service when needed. More

by DEANMAROUSIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pavlik
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Polite and friendly service from Carlo. Coffee machine in waiting area was out of order as was the car wash, which was somewhat disappointing. Expected more from Range Rover service. More

by PN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo
August 16, 2021

Dealership has no integrity I was lied to multiple times not mention the people I dealt with were racist and treated me as such ill never return or recommend them More

by VISOM510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruby Ilyayeva
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

August 16, 2021

Although I was greeted in a timely fashion I feel with the prices they charge the things they do offer like a car wash and a vacuum should be a quality service and after sending my truck back for the seco More

by SHAYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlo Alvar
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

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