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Land Rover Schaumburg - Service Center
Schaumburg, IL
603 Reviews
603 Reviews of Land Rover Schaumburg - Service Center
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September 15, 2021
Seemed short staffed. Not the most welcoming of accommodations. Previous dealerships have a person welcome the client. I stood with no direction at drop off. Not to mention more comfortable waiting accommodations. Previous dealerships have a person welcome the client. I stood with no direction at drop off. Not to mention more comfortable waiting areas elsewhere. More
by KS227
Verified CustomerEmployees Worked With
September 14, 2021
Completed the work as stated. On timeDid a great job Completed the work as stated. On time Did a great job of keeping me informed of progress Completed the work as stated. On time Did a great job of keeping me informed of progress More
by RICHOLE
Employees Worked With
September 14, 2021
Your dealership is great..Your service department is Your dealership is great.. Your service department is great because of your honesty in not taking advantage of your customers.I appreciate that. Your dealership is great.. Your service department is great because of your honesty in not taking advantage of your customers.I appreciate that. More
by NA0
September 14, 2021
Stephen Pavlic was great to work with. Everything was completed in one day which was fantastic. completed in one day which was fantastic. More
by GEORGE.REICHL
Employees Worked With
September 14, 2021
very nice people. Carlo was very helpful to me. Mike and Lois was very nice and helpful also Lois was very nice and helpful also More
by AGNESHASTINGS20
September 11, 2021
Why rate before even received service?Huge hassle just Why rate before even received service? Huge hassle just to book appointments repetitive text sent for survey why have a separate person booking appoi Why rate before even received service? Huge hassle just to book appointments repetitive text sent for survey why have a separate person booking appointments that can’t answer simple questions without‘checking’ with a service representative More
by lrebbeck
Employees Worked With
Didn’t have appointment yet
September 03, 2021
Great experience! Ruby was awesome ! Thank you for your help and promptness. She kept us updated on the stratus of when the vehicle would be ready ! help and promptness. She kept us updated on the stratus of when the vehicle would be ready ! More
by Mzatos
Employees Worked With
Ruby Ilyayeva
September 01, 2021
It took three weeks to get my car in to be serviced. I even stopped in one day to see if they could do a quick oil change and apparently they don’t have the ability to do that. They purchased the dealersh even stopped in one day to see if they could do a quick oil change and apparently they don’t have the ability to do that. They purchased the dealership I bought my car from and that dealership could always do a quick oil changes. Also the people at this new dealership don’t seem to be very friendly. At least not in comparison to the old dealership. More
by Chas3696
Employees Worked With
August 31, 2021
I am so happy with the customer service I received from Carlo. He kept me updated on what was happening with my vehicle and was so pleasant and knowledgeable during the process. He goes above and beyond fo Carlo. He kept me updated on what was happening with my vehicle and was so pleasant and knowledgeable during the process. He goes above and beyond for his customers! Also, very happy with the results of the work that was done on my vehicle. I would not take it anywhere else! More
by SMLANES
Employees Worked With
August 30, 2021
Christian was fantastic!He arranged all necessary work Christian was fantastic! He arranged all necessary work to be completed same day. He actually had my vehicle ready ahead of the projected time. I’ve Christian was fantastic! He arranged all necessary work to be completed same day. He actually had my vehicle ready ahead of the projected time. I’ve had my Range Rovers serviced here since 2008. More
by BCHESNEY
Employees Worked With
Christian Csavoy
